Stephen Love
Durham,NC
Summary
Driven individual with a proven track record at Apple Realty, adept in problem-solving and critical thinking. Excelled in enhancing customer satisfaction and streamlining property management processes. Demonstrates exceptional organizational skills and a goal-oriented mindset, ensuring high standards of service and team collaboration.
Overview
5
5
years of professional experience
Work History
Showing Agent, Maintenance and Leasing Assistant
Apple Realty
05.2022 - Current
- Informed clients of policies and procedures through phone, email, and in-person communication.
- De-escalated and resolved customer complaints and questions with professional service.
- Conducted timely and complete walk-through inspections of properties to ensure fulfillment of code.
- Processed and completed work orders by assessing issues and communicating with property managers and owners.
Front of House Employee
Chick-fil-A
03.2019 - 11.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with intentionality, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Education
Associate of Arts -
Wake Technical Community College
Raleigh, NC06.2024
Skills
- Problem-solving skills
- Goal-oriented mindset
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Customer service abilities
- Clear Communication
Timeline
Showing Agent, Maintenance and Leasing Assistant
Apple Realty
05.2022 - Current
Front of House Employee
Chick-fil-A
03.2019 - 11.2023
Associate of Arts -
Wake Technical Community College
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