Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stephen Mercado

Stephen Mercado

Joliet,USA

Summary

Innovative hardworker. Always finding the most efficient way to work without cutting corners. Work well under high stress environments. Can stay calm and deal with high amounts of tasks. Great reputation for getting things done, and helping those around me. Positive attitude, and great organization are my keys to success.

Overview

7
7
years of professional experience

Work History

Amazon Flex Driver

Amazon
12.2022 - Current

Deliver packages to homes, and businesses

Cherry Picker Operator

Prologistix Staffing Assignment: Volvo in Joliet, IL
850 Brook Forest Ave Suite E, Shorewood, IL 60404
07.2024 - 10.2024

Pick, tag, and pack semi truck product.

Build 1-5 level emballage by hand, building layers as needed to keep product safe/effectively contained. Keeping space management in mind, and using order info to estimate emballage size as needed.

Use forks on cherry picker to use as a reach truck forklift in order to pick large pallets, and drop off directly at receiving dock doors.

Pack small product at a stationary conveyor belt.

Picker

Geodis
Joliet, IL
08.2023 - 03.2024

Safely build efficient product pallet with stability, and space management in mind.

Securely wrap pallet, and deliver to the corresponding door according to order info.

Clean as you go

Clean assigned aisle at the end of each shift.

Park/sign out equipment

Stand Up Reach Truck Operator

SIMOS Insourcing
Elwood, IL
12.2018 - 12.2022

Safely Operate the Crown Reach truck fork lift for the following tasks:

Putaways

Replens

QA missing/stray pallet putaway

Coordinating/Leading other reach truck drivers to collectively build a bulk area pyramid.

Quality Assurance Lead

SIMOS Insourcing Solutions Corp.
Elwood, IL
12.2018 - 12.2022

JOB TITLE: Quality Assurance Lead

  • Equipment Certifications: Reach truck, Cherry picker, Clamp truck. RC, PC, PE, Tugger.
  • Item profiler. input weight, dimensions, shipping indicators for all inbound freight.
  • In charge of sending items to locations in reserve/picking location based on weight/dimensions. Cross referencing reserve aisles accordingly.
  • Communicated directly with QA team to resolve employee reported problems and questions.
  • Processed in house damage/recoup. Built/adjusted damage pallets.
  • Performed outbound audits/trailer audits.
  • Performed Cycle Counts on reserve/pick locations.
  • Maintained slots in system/fixed issues.

•Payroll hours for associates under QA supervision

•Delegate tasks accordingly among associates under QA supervision

•Maintain system accuracy to physical accuracy for all rack slots, and incoming items. The physical product, and rack slots must reflect each other in the system. If not done correctly there would be empty slots physically, but no ability to slot from the system.

•Answer all inquiries from receiving department associates on what pallet type, and Ti-Hi (how the pallet is stacked to fit into rack) to ensure quick putaway/efficient receiving flow

•Allocate bulk area items systematically, and work with receiving associates to put all Bulk Area items in their proper area

•Determine how bulk area pallets will pyramid, and their slot usage. Work with putaway drivers to ensure it is correctly being built.

•Process any item adjustments necessary.

•Process damages in the system through adjustment and Cycle Count

• Complete damage spread sheet with item dimensions/slot location, and weight for each item to determine their sum for the overall outgoing Damage Pallet weight.

•Assign Cycle Count trips to associates for reserve slots, and pick slots.

•Perform Cycle Counts on reserve slots, and pick slots

•Perform/Delegate audits for all incoming product from receiving department.

•Write up SOP's to violaters of standard procedure

•Correct violators of standard procedure with respect to facilitate positive work flow, and get fix (help associate if possible to correct problem via fixing it for them after correction to keep receiving side flow optimal, or Delegate this to a free QA associate)

•Train all incoming, or current QA hires on any QA function

•Scan in, and put away all equipment at the end of shift

•Complete all post day hours for QA associates under lead supervision

•Take pictures of Damage area, ReCoup Area, and Unreceived Product on Receiving side area at the end of shift. Send these to Walmart for accurate physical representation of systematic data.

Education

High School Diploma - undefined

Oswego High School
Oswego, IL
01.2012

Skills

  • Quality Sops Development
  • Safety Assurance
  • High-Volume Environments
  • Daily Status Reports
  • Quality Assurance and Control
  • Audit Assistance
  • Quality Issue Identification
  • Attentive and Observant

Timeline

Cherry Picker Operator

Prologistix Staffing Assignment: Volvo in Joliet, IL
07.2024 - 10.2024

Picker

Geodis
08.2023 - 03.2024

Amazon Flex Driver

Amazon
12.2022 - Current

Stand Up Reach Truck Operator

SIMOS Insourcing
12.2018 - 12.2022

Quality Assurance Lead

SIMOS Insourcing Solutions Corp.
12.2018 - 12.2022

High School Diploma - undefined

Oswego High School