Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen MIles

San Antonio

Summary

Detail-oriented Delivery Coordinator skilled at scheduling deliveries and communicating with drivers, customers and dispatch to maintain up-to-date knowledge of merchandise locations and progress. Proficient in applicable regulations and providing subject matter expertise on delivery operations. Over [Number] years of experience devising most effective routes to amplify efforts.

Overview

3
3
years of professional experience

Work History

Delivery Coordinator

Lowe's
07.2022 - Current
  • Obtained product specifications along with delivery address, date and contact information.
  • Consulted with customers about delivery and order preparation requests.
  • Inspected merchandise for damage and accuracy against order documents.
  • Managed, transmitted and filed delivery paperwork.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Worked with vendors to schedule daily pickups and weekly deliveries.

Customer Service Representative

Walmart
09.2021 - 05.2022
  • Responded to customer requests for products, services, and company information.
  • Managed timely and effective replacement of damaged or missing products.
  • Delivered prompt service to prioritize customer needs.


Education

Associate of Arts - Sociology

Northwest Vista College
San Antonio, TX
12-2025

Skills

  • Shipping processes
  • Forklift operation
  • Item inspections
  • Warehouse operations
  • Complaint handling
  • Claims management
  • Order reviews
  • Schedule coordination

Timeline

Delivery Coordinator

Lowe's
07.2022 - Current

Customer Service Representative

Walmart
09.2021 - 05.2022

Associate of Arts - Sociology

Northwest Vista College

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Stephen MIles