Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
Certification
Timeline
Generic

Stephen Mingle

Gray,TN

Summary

Experienced waiter with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Texas Roadhouse
Johnson City, TN
10.2022 - Current
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Resolved customer complaints in a polite manner according to company policy.

Cashier

Five Below
Johnson City, TN
10.2021 - 08.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Responsible for restocking shelves and recording inventory

Cashier / Cook

McDonalds
Johnson City
05.2020 - 01.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cashier

Pal’s Sudden Service
08.2019 - 11.2019
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Daniel Boone High School
Gray, TN
05-2022

Bachelor of Science - Criminal Justice

East Tennessee State University
Johnson City, TN

Some College (No Degree) - General Studies

Northeast State Community College
Blountville, TN

Skills

  • Service Quality
  • Customer Service
  • Order Management
  • Point of Sale (POS) System Operations
  • Safe Alcohol Service
  • Upselling Techniques
  • Sales Techniques
  • Positive and Professional
  • Guest Relations

Accomplishments

  • Deans list every semester of college thus far
  • Founding Father of the Provisional Chapter of Pi Kappa Alpha at ETSU
  • 32 ACT score
  • 4.3 high school GPA

Affiliations

  • Member of Criminal Justice Society
  • Executive Member of Pi Kappa Alpha
  • Member of The National Society of Leadership and Success

Certification

  • ABC license for serving food and alcohol

Timeline

Restaurant Waiter

Texas Roadhouse
10.2022 - Current

Cashier

Five Below
10.2021 - 08.2022

Cashier / Cook

McDonalds
05.2020 - 01.2021

Cashier

Pal’s Sudden Service
08.2019 - 11.2019

High School Diploma -

Daniel Boone High School

Bachelor of Science - Criminal Justice

East Tennessee State University

Some College (No Degree) - General Studies

Northeast State Community College

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Stephen Mingle