Stephen Nees
Chesterfield,MO
Summary
With a 16-year career at Fidelity, I have focused on leading and creating positive impact. Throughout my journey, I have developed expertise across various levels of the organization. My skills in client interactions, coaching, training, and advisor leadership have been shaped by the exceptional leaders at Fidelity who have become my guiding examples.
I've come to learn that leadership can be categorized into three key aspects: soul, heart, and mind. The soul of leadership lies in our moral context - our Why. The heart of leadership is rooted in building relationships based on trust and accountability. Lastly, the mind of leadership encompasses the frameworks and processes through which we empower individuals to exceed even their own expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Planning Consultant - Greater St Louis
Fidelity Investments
10.2022 - 01.2024
- Served both St Louis Ladue and Chesterfield Branches, with both exhibiting strong year over year headcount and productivity measures
- Successfully managed rollout of Unified Managed Household in both branches
- Navigated leadership challenges both up and down the chain of command
VP, Branch Office Manager - Chesterfield
Fidelity Investments
11.2016 - 10.2022
- Drove business opportunity in the greater St Louis area by building and maintaining a capable, compassionate and dedicated team of Financial Professionals
- We put our customers first in all we do, which ensured not only exceptional customer satisfaction with Fidelity, but also creates a work environment worthy of each associate’s best efforts
- Inherited difficult staffing and culture situation, was able to change this culture and won rookie of the year in 2017 - strong hiring track record throughout tenure
Regional Planning Consultant
Portland and Seattle Southcenter
10.2014 - 11.2016
- Worked closely with regional and branch leadership to create a culture of success through proactive and targeted mentoring and coaching, resulting in branch outperformance relative to peer branches
- Drove conviction in the importance of activity and process as integral components to sustained success
- Helped to provide consistent lift to Territory, with all three branches gaining ground in key business priorities including Acquisition, Development and Customer Satisfaction.
Account Executive
Fidelity Roseville Branch
01.2011 - 10.2014
- Learned the Branch Operations Process from the ground up, excelling in both compliance (FR) and sales (IR,AE) roles
- Gained knowledge and expertise in financial planning, products and solutions
- Consistently led branch with Managed Solutions and Customer Satisfaction
- Applied Customer First principals in all behaviors.
Investments Representative
Fidelity Sacramento Branch
01.2010 - 01.2011
Financial Representative
Fidelity Sacramento Branch
01.2009 - 01.2010
Service Trading
Fidelity Regional Center
01.2007 - 01.2009
- Introduced to Fidelity culture of excellence, embraced our customer-first attitude
- Learned importance of customer data and identity security
- Excelled in tasks requiring attention to detail and precision.
Education
BA - Literature
University of Utah
Salt Lake City, UTAssociate of Arts - Psychology
Brigham Young University, Idaho
Rexburg, IDAssociate of Arts - English
Brigham Young University, Idaho
Rexburg, IDSkills
Team Leadership
Relationship Building
Decision-Making
Critical Thinking
Coaching and Mentoring
Strategic Planning
Business Development
Certification
Series 7, 63, 66, 9/10, Insurance
Timeline
Regional Planning Consultant - Greater St Louis
Fidelity Investments
10.2022 - 01.2024
VP, Branch Office Manager - Chesterfield
Fidelity Investments
11.2016 - 10.2022
Regional Planning Consultant
Portland and Seattle Southcenter
10.2014 - 11.2016
Account Executive
Fidelity Roseville Branch
01.2011 - 10.2014
Investments Representative
Fidelity Sacramento Branch
01.2010 - 01.2011
Financial Representative
Fidelity Sacramento Branch
01.2009 - 01.2010
Service Trading
Fidelity Regional Center
01.2007 - 01.2009
BA - Literature
University of Utah
Associate of Arts - Psychology
Brigham Young University, Idaho
Associate of Arts - English
Brigham Young University, Idaho
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