Stephen Olson-lee
Corsicana,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Equipped to enhance operational efficiency and cost savings. History of implementing effective maintenance schedules and optimizing route planning. Prioritizes team collaboration and adapts to evolving needs. Brings strong organizational and problem-solving skills.
Overview
11
11
years of professional experience
Work History
District Manager
Hertz/Dollar Rent A Car
08.2020 - Current
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
- Coordinated logistics, scheduling deliveries to meet customer needs while optimizing resources.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Store Manager
Marco's Pizza
10.2018 - 07.2020
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Multi-Store Manager
Ampler llc
01.2017 - 10.2018
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for professional development.
- Implemented loss prevention measures for minimized shrinkage and increased profitability.
- Trained and guided team members to maintain high productivity and performance metrics.
- Streamlined inventory management processes for improved efficiency and reduced stock discrepancies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
GM
Taco Bell
02.2014 - 01.2017
- Managed budget implementations, employee evaluations.
- Drove revenue growth through the execution of targeted marketing campaigns designed to attract new clientele.
- Formulated policies and procedures to streamline operations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Skills
- Sales process engineering
- Brand Marketing
- Fleet management
- Customer Service
- Revenue Generation
- Vendor Relations
- Staff Training and Development
- Leadership Development
- Multi-unit management
- Strategic planning
- Preventive maintenance planning
Personal Information
Relocation: Anywhere
Contact
Corsicana, TX 75110
Timeline
District Manager
Hertz/Dollar Rent A Car
08.2020 - Current
Store Manager
Marco's Pizza
10.2018 - 07.2020
Multi-Store Manager
Ampler llc
01.2017 - 10.2018
GM
Taco Bell
02.2014 - 01.2017
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