Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Stephen O'Neal

Winchester,Virginia

Summary

Seasoned Healthcare Sales Professional with a track record of success in multiple therapeutic areas. In my experience, putting patients first has lead to exceeding business goals!

For the last 5+ years I have been working for Sobi Inc., (rare disease company) supporting Synagis. Which is a monoclonal antibody for protection from RSV. It has been a great source of pride for me to help protect high-risk infants.

Now that Synagis is approaching the end of it's product lifecycle I am looking for a new challenge to be passionate about!

Overview

24
24
years of professional experience

Work History

Senior Clinical Account Manager

Sobi Inc.,
01.2019 - 03.2024
  • As a Synagis Sr. Clinical Account Manager I had responsibility for growing the business in a territory that included parts of VA, MD, and WV.
  • This role is much more than clinically selling. It also requires significant logistical support. Specialty pharmacy coordination, Insurance plan payer policies, reimbursement, buy and bill as well as appeal & denials support.
  • Streamlined communication channels between customers and company representatives such FSRM, MIS the HUB for faster resolution times on inquiries or complaints.
  • Engaged a diverse portfolio of clinical accounts including Hospital pharmacy, infusion center, and NICU. Physicians including: Pediatricians, Neonatologists, Pediatric Pulmonologists & Cardiologists,Case Managers as well as Nursing Supervisors.
  • Strengthened relationships with key healthcare providers, fostering trust and collaboration for mutual success.
  • Developed targeted strategies for addressing unique client needs, resulting in higher levels of customization and satisfaction.
  • Enhanced patient care by streamlining clinical account management processes and implementing efficient systems.
  • Maintained a high level of industry knowledge by attending conferences, workshops, and other professional development opportunities.
  • Analyzed performance metrics regularly, identifying areas for improvement.
  • Implemented necessary changes to achieve desired results.
  • Identified opportunities to improve clinical practices, devised strategies and implemented territory business plan to increase patient care standards and enhance operational procedures.
  • Expanded client base by proactively seeking out new business opportunities within the healthcare sector.

Executive Health Systems Specialist

AstraZeneca Pharmaceuticals- Wilmington, Delaware
02.2000 - 01.2019
  • Provided in-depth support to executive staff in regards to healthcare programs and administration.
  • Enhanced hospital performance metrics through the optimization of health system workflows and resource allocation.
  • Streamlined communication channels between departments, leading to better coordination of patient care services and resources.
  • Facilitated cross-functional collaboration between medical, administrative, and technical teams to ensure seamless integration of new health systems.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results in the implementation of health system improvements.
  • Improved patient satisfaction scores by implementing patient-centered care methodologies within the healthcare system.

Education

MBA - Business Administration

Shenandoah University
Winchester, VA

Bachelor of Arts -

Virginia Polytechnic Institute & State University
Blacksburg, VA

Skills

  • Clinical Selling
  • Rare Disease
  • Biologic/Injectables
  • Specialty Pharmacy
  • Reimbursement
  • Buy and Bill
  • Hospital/IDN Health System
  • Analytics
  • Multiple Product Launches

Accomplishments

  • Documented Sales Results exceeding District, Region & National average.
  • Circle of Excellence Winner!
  • COE Elite Award Winner!

Timeline

Senior Clinical Account Manager

Sobi Inc.,
01.2019 - 03.2024

Executive Health Systems Specialist

AstraZeneca Pharmaceuticals- Wilmington, Delaware
02.2000 - 01.2019

MBA - Business Administration

Shenandoah University

Bachelor of Arts -

Virginia Polytechnic Institute & State University

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Stephen O'Neal