Stephen Pratt
Chesapeake
Summary
Accomplished General Manager with a proven track record at Mistras Group Inc., excelling in operations management and leadership. Spearheaded initiatives that significantly increased sales and profitability, while fostering a culture of high employee satisfaction. Expert in developing strategies for financial stability and growth, with a knack for building strong client relationships and mentoring teams for excellence.
Overview
39
39
years of professional experience
1
1
Certification
Work History
General Manager
Mistras Group Inc.
02.2016 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
General Manager
Huntington Testing Inc.
10.2002 - 02.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
NDE Operator
Special Metals Corporation
10.1992 - 11.2002
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Set up and operated High Speed Ultrasonic Testing systems.
- Performed various NDY inspections throughout the mill
NDT Technician
Huntington Testing Inc.
10.1985 - 10.1992
- Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
- Maintained a strong safety culture within the NDT department by adhering to established best practices and promoting awareness among team members.
- Streamlined reporting processes by creating clear and concise documentation of findings for engineering teams to review.
- Assisted in maintaining industry compliance by adhering to established procedures, codes, and standards during inspections.
Education
Certificate of Technical Studies - Heating Ventilating & Air Conditioning
Northern Wayne Vocational Technical Center
Huntington, WVSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Affiliations
- ASNT
- API
Certification
ASNT Level III #132559
IRRSP
API-510
API-653
Timeline
General Manager
Mistras Group Inc.
02.2016 - Current
General Manager
Huntington Testing Inc.
10.2002 - 02.2016
NDE Operator
Special Metals Corporation
10.1992 - 11.2002
NDT Technician
Huntington Testing Inc.
10.1985 - 10.1992
Certificate of Technical Studies - Heating Ventilating & Air Conditioning
Northern Wayne Vocational Technical Center
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