Stephen Ramczyk
San Jose,CA
Summary
Experienced delivery professional with a strong track record in navigating local routes and traffic laws, ensuring exceptional service. Skilled in operating hand tools, machinery, and stick welders through four years of high school workshops. Self-taught in working with gasoline and diesel engines since the age of 15. Currently a Full-Time Sales Associate at The Home Depot, consistently delivering top-notch customer service. Passionate electric guitarist and car enthusiast who enjoys fishing, camping, and spending time at the beach.
Overview
6
6
years of professional experience
Work History
Full Time Sales Specialist
The Home Depot
11.2023 - Current
- Managed inventory to ensure optimal stock levels and prevent shortages or excess stock
- Acquired extensive product knowledge to assist customers and effectively provide accurate and detailed information
- Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and providing personalized recommendations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed, maintained and utilized diverse client base.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Delivery Boy/Helper
Calaverasgold
03.2019 - 06.2023
- Loaded and Delivered agricultural fertilizers to customers
- Learned to make sales pitches to customers
- Generated invoices and professionally sent emails to both customers and vendors
- Regularly maintained company/family-owned vehicles used for work with my knowledge of mechanics
- Made follow-ups with customers and vendors to review agricultural protocols, invoices, sales and make inquires.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Built professional relationships with customers and business partners to establish trust and credibility.
Education
High School Diploma -
Grace M. Davis High School
Modesto, CA06.2019
Skills
- Mechanical
- Automotive Maintenance
- Musician
- Guitar
- Music
- Exploring
- Computer Building
- Customer service
- Time management
- Communication skills
- English
- Product recommendation
- Sales solution development
- Relationship selling
- Customer service and care
- Sales closing
Timeline
Full Time Sales Specialist
The Home Depot
11.2023 - Current
Delivery Boy/Helper
Calaverasgold
03.2019 - 06.2023
High School Diploma -
Grace M. Davis High School
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