Dynamic host with exceptional customer service skills, ensuring smooth guest experiences and effective communication. Committed to maintaining a clean and organized environment while addressing inquiries and complaints with professionalism.
Overview
1
1
year of professional experience
Work History
Host
Achilles Grill
Greensboro, NC
07.2025 - Current
Greeted and seated guests promptly upon arrival at Achilles Grill.
Facilitated seamless service by relaying guest requests to servers.
Maintained cleanliness and organization of the host station and dining area.
Provided menu information and answered customer inquiries effectively.
Coordinated with team members to optimize guest seating for maximum efficiency.
Handled guest complaints with professionalism and courtesy.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Enhanced customer experience by proactively anticipating and addressing needs.