Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen rivero

Jamestown,North Carolina

Summary

Dynamic host with exceptional customer service skills, ensuring smooth guest experiences and effective communication. Committed to maintaining a clean and organized environment while addressing inquiries and complaints with professionalism.

Overview

1
1
year of professional experience

Work History

Host

Achilles Grill
Greensboro, NC
07.2025 - Current
  • Greeted and seated guests promptly upon arrival at Achilles Grill.
  • Facilitated seamless service by relaying guest requests to servers.
  • Maintained cleanliness and organization of the host station and dining area.
  • Provided menu information and answered customer inquiries effectively.
  • Coordinated with team members to optimize guest seating for maximum efficiency.
  • Handled guest complaints with professionalism and courtesy.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Enhanced customer experience by proactively anticipating and addressing needs.

Education

Ph.D. - Accounting And Finance

UNCG
Greensboro, NC
05-2029

High School Diploma -

Western Guilford High School
Greensboro, NC
06-2025

Skills

  • Welcoming guests
  • Customer service
  • Team collaboration
  • Task prioritization
  • Maintaining cleanliness
  • Problem solving
  • Calm demeanor
  • Patience and empathy
  • Data interpretation

Timeline

Host

Achilles Grill
07.2025 - Current

Ph.D. - Accounting And Finance

UNCG

High School Diploma -

Western Guilford High School
Stephen rivero