Yazmin Natalee Gutierrez
Waddell,Arizona
Summary
Dedicated and collaborative team player with a friendly demeanor and strong interpersonal abilities. Eager to learn and excel in a hospitality environment. Quick to understand industry standards and best practices, consistently delivering attentive service. Ready to utilize and enhance communication and organizational skills in a medical assistant role.
Overview
2
2
years of professional experience
Work History
Host
Oregano's
Surprise, Arizona
03.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
UEI Phoenix Medical Assistant Program - Medical Assistant
UEI College - Phoenix
9215 N Black Cyn Hwy, Phoenix, AZ 8502105-2025
High School -
Goal Academy High School
Colorado Springs, CO10-2023
Skills
- Customer Engagement
- Collaborative Teamwork
- Efficient Multitasking
- Proficient Time Management
- Effective Team Collaboration
- Technical Support for Servers
- Accurate Takeout Order Processing
- Welcoming Guests
Timeline
Host
Oregano's
03.2023 - Current
UEI Phoenix Medical Assistant Program - Medical Assistant
UEI College - Phoenix
High School -
Goal Academy High School
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