Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Robertson

Dallas,TX

Summary

Senior, solutions-oriented Technology & Innovation Leader with a record of operational and strategic leadership complex IT environments and developing successful Innovative Technical Solutions. Motivational and influential team leader known for taking a hands-on approach to program management in dynamic and complex environments to achieve successes. Drives portfolio management and strategic planning in large-scale, global Information Technology (IT), organizations. Successfully lead multiple projects utilizing a variety of frameworks focused on providing value across the organization increasing the bottom-line savings for the organization. Earned recognition for personal integrity and commitment to building partnerships across the organization. Outside-of-the-box technical and analytical thinker who thrives in environments where long term partnerships are built across all levels of the organization.

I am motivated by helping businesses succeed through the effective use of technology and adaptive ways of working. I love to learn all about my clients business strategies and engage them in envisioning what's possible. Constantly shifting market conditions and ever evolving technology make this endlessly interesting!

While coming up with new ideas is what 'sparks' me, I consider my greatest strength to be forming very engaged, high performing teams who love their work and consistently deliver. I have spent a lot of time and energy developing distinctions about effective leadership only to learn that it all boils down to a few very simple things: create a purpose that people can get passionate about, leave room for all personality types to overachieve, create a culture of acceptance that fosters positive working relationships, and get out of the way so the team can impress you.

CORE COMPETENCIES
Continuous Improvement
Supply Chain Management
Strategy & Vision Development
Incident Response
Transition/ Change Management
Business Process Reengineering
Team Building & Training
Program Management
System Improvements
Network Engineering
Strategic Partnerships
New Product Development
Leadership Development
Computer Network Architecture Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

IT Director - ERP Technology

Trinity Industries
08.2018 - 10.2023
  • Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
  • Supported client and business partner relationship creation through careful collaboration and networking efforts.
  • Executed senior leadership's long-term and mid-term technology development goals.
  • Presented budget and business planning proposals to senior leadership, advocating for junior personnel needs and segment-wide business goals.
  • Complied with stringent regulatory standards for data handling.
  • Supported implementation of warehouse management system software applications to enable centralized management of tasks.
  • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
  • Recruited high-caliber development personnel, prioritizing candidates with history of helping employers execute business goals by exceeding expectations.
  • Worked closely with vendors and technology partners on integrations, infrastructure, and enterprise solutions.
  • Built IT infrastructure to support key business strategies and evolving processes.
  • Aligned IT solutions and deliverables with the company's strategic vision.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Analyzed network security and current infrastructure to assess areas needing improvement and develop solutions.
  • Configured and implemented IT initiatives to produce measurable business value.

Client Partner Technology Solutions Manager

NTT Data
05.2016 - 08.2018
  • Identified, contacted and cultivated relationships with potential clients, bringing in $1 million in new business annually.
  • Applied consultative approach to client relationship development, resulting in a client retention rate of 99%.
  • Managed, inspired, and trained team to get to the heart of clients' business problems and discover potential solutions.
  • Diversified portfolio for the company by bringing in business from multiple industries.
  • Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
  • Managed a team of 15 Technology solutions consultants.
  • Partnered with business leaders to deliver services that support company objectives and are consistent with corporate values.
  • Maintained high-level knowledge of current and emerging technology development and applications.
  • Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.

Technology Consultant

Independent
10.2010 - 06.2016
  • Worked closely with infrastructure staff and departmental decision-makers to identify, recommend, develop, and implement cost-effective technology solutions.
  • Conformed to quality, performance, and inter-operability standards for implementation of solutions.
  • Liaised with facilities personnel to manage security and infrastructure expansion, data center modifications, equipment placement, power management, and cooling.
  • Provided solutions aligned with Software architecture and business needs.
  • Facilitated IT enterprise architecture across the organization's enterprise transformation programs.
  • Directed IT services, counseled executives, and collaborated with senior management on strategic planning.
  • Spearheaded continuous improvement on hardware and software architectures that supported eBusiness Suites (EBS).
  • Led functional and technical support for the implementation of software applications and enhancements.
  • Managed infrastructure upgrades, analysis, and resolution of end-user hardware and software issues.
  • Worked closely with management teams to plan, develop, and execute technical strategies aligned with the client's vision.
  • Oversaw development and implementation of improvements to support and network operations.

Education

CIO - Executive Education - Information Technology

CMU
Pittsburg, PA
08.2023

LSS Black Belt -

UTA - Arlington
Arlington, TX
07.2023

Skills

  • IT Architecture
  • IT Management
  • IT Collaboration
  • IT Strategy
  • IT Leadership
  • IT Project Management

Timeline

IT Director - ERP Technology

Trinity Industries
08.2018 - 10.2023

Client Partner Technology Solutions Manager

NTT Data
05.2016 - 08.2018

Technology Consultant

Independent
10.2010 - 06.2016

CIO - Executive Education - Information Technology

CMU

LSS Black Belt -

UTA - Arlington
Stephen Robertson