Stephen Salazar
Independence,MO
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
Work History
Sales Manager
McCarthy Auto Group
10.2010 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Education
Jefferson City High School
Jefferson City, MO05.2002
Skills
- Coaching and Mentoring
- Writing
- Sales Process Engineering
- Social Perceptiveness
- Excellent Communication Skills
- Verbal and Written Communication
- Time Management
- Negotiation
- Sales Process
- Effective Retail Sales Manager
- Profit Maximization
- Persuasive Negotiations
- Customer Rapport
- Sales Strategies Techniques
Timeline
Sales Manager
McCarthy Auto Group
10.2010 - 08.2023
Jefferson City High School
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