Stephen Secrest
CINCINNATI,OH
Summary
Resourceful Locksmith Technician known for high productivity and efficiency in task completion. Possess specialized skills in lock repair, key cutting, and security systems installation. Excel in problem-solving, customer service, and adaptability to new technologies. Committed to ensuring safety and security through precise workmanship and attentive service.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Locksmith Technician
Acme Lock and Door
Cincinnati, Ohio
09.2022 - 10.2024
- Installed and repaired locks, door hardware and other security devices for commercial and residential customers.
- Repaired, maintained and tested existing lock systems to ensure proper operation.
- Replaced worn or broken parts in locksets, deadbolts, access control systems and other security devices.
- Performed rekeying services on existing locksets to provide new key combinations.
- Assisted customers with selecting the best type of lock system for their needs.
- Cut keys by code as well as by hand using a variety of machines.
- Provided emergency lockout services when needed.
- Responded to service calls in a timely manner while maintaining customer satisfaction standards.
- Identified opportunities to upsell additional services or products to customers during service calls.
Locksmith Technician
Larry's Security Center
Cincinnati, Ohio
04.1992 - 09.2022
- Installed and repaired locks, door hardware and other security devices for commercial and residential customers.
- Repaired, maintained and tested existing lock systems to ensure proper operation.
- Replaced worn or broken parts in locksets, deadbolts, access control systems and other security devices.
- Performed rekeying services on existing locksets to provide new key combinations.
- Assisted customers with selecting the best type of lock system for their needs.
- Cut keys by code as well as by hand using a variety of machines.
- Provided emergency lockout services when needed.
- Responded to service calls in a timely manner while maintaining customer satisfaction standards.
- Conducted routine maintenance checks of all installed lock systems to identify potential problems before they occur.
- Disassembled locksets for repair or replacement of components as necessary.
- Identified opportunities to upsell additional services or products to customers during service calls.
- Completed new installations of components such as locks, handles and closers.
Education
High School Diploma -
Live Oaks Career Development
Mt. Repose, OH05-1981
Skills
- Access Control Systems
- Lock Repair
- Ordering parts
- Key duplication
- Maintaining inventory
- Operating equipment
- Effective Communication
- Client Education
- Professionalism
Affiliations
- Some hobbies of mine are motorcycles, flight simulation, amateur radio, and of course, my pets.
Certification
- Certified in OSHA-10, OSHA certified in forklift operation.
References
References available upon request.
Timeline
Locksmith Technician
Acme Lock and Door
09.2022 - 10.2024
Locksmith Technician
Larry's Security Center
04.1992 - 09.2022
- Certified in OSHA-10, OSHA certified in forklift operation.
High School Diploma -
Live Oaks Career Development
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