Stephen Shrewsbury
Summary
Able to pick up and carry heavy things, up to 200 pounds. Comfortable working alone or with a group/team. Willing to go above and beyond requirements to get the job finished. Able to learn and operate equipment efficiently. Willing to work long hours and weekends as needed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Simmons Delivery
08.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Williams Delivery
02.2019 - 08.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Underground Coal Miner
Alpha Natural Resources
01.2022 - 04.2022
- Ensured compliance with federal regulations, maintaining accurate records of ventilation plans and methane testing results.
- Increased overall mine productivity through the efficient operation of longwall shearer machines during coal extraction processes.
- Strengthened teamwork among crew members through effective communication and collaboration during mining tasks.
- Fostered a culture of safety awareness through regular participation in safety meetings and training sessions with fellow miners.
- Conducted regular maintenance on personal protective equipment, ensuring optimal functionality and reliability in hazardous conditions.
Call Center Representative
Ibex
12.2016 - 03.2017
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Warehouse Worker
Walmart
06.2016 - 12.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 50 pounds.
Education
High School Diploma -
Wyoming East Highschool
New Richmond, WV06.2016
Skills
- Positive Attitude
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Loading and unloading
- GPS and route planning
- Heavy Lifting
Certification
Forklift, Class D license, construction.
Timeline
Delivery Driver
Simmons Delivery
08.2022 - Current
Underground Coal Miner
Alpha Natural Resources
01.2022 - 04.2022
Delivery Driver
Williams Delivery
02.2019 - 08.2022
Call Center Representative
Ibex
12.2016 - 03.2017
Warehouse Worker
Walmart
06.2016 - 12.2016
High School Diploma -
Wyoming East Highschool