Stephen Siciliano
Hannaford Bros.
Lake Mary,FL
1
Certification
21
years of professional experience
Results-driven sales and retail management professional with over 20 years of sales experience and more than 10 years of leadership experience in grocery and retail settings. Strong background in customer service, account management, merchandising, inventory control, staff training, and team leadership. Known for building strong customer relationships, supporting business growth, and maintaining efficient, customer-focused operations.
Work History
Assistant Store Manager
- Advanced from produce and grocery leadership roles into Assistant Store Manager
- Helped oversee day-to-day store operations in a busy grocery environment.
- Trained and developed associates to improve performance and customer service.
- Supported merchandising, stocking, pricing, and operational standards across multiple departments.
- Helped maintain a safe, efficient and customer-friendly shopping environment.
- Assisted with leadership responsibilities including team support, store standards and daily workflow.
Sales Associate
21 Years 2 Months- Manage customer accounts and maintain strong long term business relationships.
- Support sales growth through product knowledge, merchandising, and account development.
- Identify opportunities to increase revenue through upselling and effective account support.
- Provide reliable customer service and timely solutions to customer needs.
- Use strong communication and negotiation skills to retain and grow sales within territory.
- Apply extensive retail knowledge to support client success and product performance.
Education
High School Diploma
Skills
Sales and account management
Retail operations
Team leadership
Staff training and development
Customer service
Merchandising
Inventory control
Territory management
Business development
Negotiation
Upselling
Pricing and stocking
Communication
Organizational skills
Computer literacy
Certification
- New York State Driver License
- New York State Solicitor Permit
Timeline
Sales Associate
Sheehan Family Companies
05.2005 - 07.2026Read More
John F. Kennedy High School
High School Diploma
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Assistant Store Manager
Hannaford Bros.
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