Stephen Spinks
Lyndon,KS
Summary
Properly maintaining and reporting all funds allocated to the Aviation Supply Department. Utilizing authorized financial accounting systems to maintain and report expenditures involving aviation operations maintenance, flight hours, fuel, non-aeronautical materials, and controlled equipage such as flight equipment and tools. Versatile and dependable Financial Accounting Section manager with background in multiple sections of Aviation Supply Finance including the Aviation Operations Maintenance Branch and the Squadron Accounting Branch. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Banker
Lyndon State Bank
05.2023 - 08.2023
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Balanced teller drawers and ATM cash.
- Generated reports and analysis of customer data to identify trends and potential business opportunities.
- Assisted customers with banking needs and inquiries.
- Established rapport with new clients to increase satisfaction and loyalty.
- Handled various accounting transactions.
- Monitored and verified suspicious activity on customer accounts.
Relationship Banker
Bank Of America
06.2022 - 02.2023
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Analyzed customers' financial information to deliver personalized account guidance.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Verified customer identity and reviewed documentation for accuracy.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Reconciled customer accounts and balanced daily transactions.
Aviation Supply Financial Accounting Manager
United States Marine Corps
10.2017 - 10.2021
- Oversaw high-volume accounting operations managing a four-person team for all eight squadrons along flight-line on Marine Corps Air Station Camp Pendleton.
- Provided excellent customer service while promptly presenting customer resolutions that best benefit the company and customer.
- Mitigated impacts on financial accounting and business operations by working proactively to identify and resolve strategic concerns.
- Contacted customers to immediately find resolutions for escalated issues.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Developed strategic plans for day-to-day financial operations.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Identified improvement changes regarding key processes for internal controls and accounting procedures.
- Supported financial director with special projects and additional job duties.
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
Lumber Yard Associate
Menards Inc. - Home Improvement
06.2017 - 09.2017
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
- Moved bulk customer orders with safe operation of forklifts.
- Assisted customers in determining best-fit products and located desired items in lumber yard.
Dillard's Department Store
Dillard's Sales Associate
05.2016 - 05.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Solved customer challenges by offering relevant products and services.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Some College (No Degree) - Accounting
Ottawa University
Ottawa, KSHigh School Diploma -
Lyndon High School
Lyndon, KS03.2014
Skills
- Document drafting
- Quality control
- Vendor relationship management
- Excellent Communication
- Collaboration
- Leadership
- Teambuilding
- Critical Thinking
- Interpersonal Communication
- MS Office
- Data Management
- Problem-Solving
- Training and Development
- Cultural Awareness
- Financial analysis and reporting
United States Marine Corps Veteran
- Served Honorably from October 2017 to October 2021
Certification
- Lean Six Sigma Yellow Belt Training
- Secret Clearance
Timeline
Banker
Lyndon State Bank
05.2023 - 08.2023
Relationship Banker
Bank Of America
06.2022 - 02.2023
Aviation Supply Financial Accounting Manager
United States Marine Corps
10.2017 - 10.2021
Lumber Yard Associate
Menards Inc. - Home Improvement
06.2017 - 09.2017
Dillard's Department Store
Dillard's Sales Associate
05.2016 - 05.2017
Some College (No Degree) - Accounting
Ottawa University
High School Diploma -
Lyndon High School
- Lean Six Sigma Yellow Belt Training
- Secret Clearance
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