Stephen Stacy
Bakersfield,CA
Summary
Results-oriented Senior Territory Sales Manager with proven expertise in generating revenue growth through strategic sales initiatives, relationship cultivation, and market development.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Territory Sales Manager
National General an Allstate Compnay
Bakersfield, California
01.2018 - Current
- Achieved significant outperformance in new business production and direct written premium metrics.
- Increased overall territory revenue year-over-year through strategic sales planning and execution.
- Identified and capitalized on new market opportunities, recruiting high-value independent agencies to expand market share.
- Collaborated with agents to enhance loss ratios and improve account profitability for sustainable growth.
- Cultivated strong relationships with agency owners and staff to drive loyalty and repeat business.
- Managed a large portfolio of accounts, ensuring satisfaction and proactively addressing concerns to minimize churn.
Manager
Acceptance Insurance Company
Bakersfield, California
07.2015 - 12.2018
- Supervised sales agents and support staff while establishing performance goals and promoting professional development.
- Maintained high standards of service by addressing client concerns and ensuring policyholder satisfaction.
- Managed operations within auto insurance department, including goal setting, task delegation, and developing efficient procedures.
- Identified and analyzed risks associated with vehicle and driver insurance, implementing strategies to minimize financial loss.
- Trained and mentored insurance staff, including agents and brokers, to enhance customer service quality.
- Cultivated strong relationships with clients, carriers, and brokers by managing complex inquiries and resolving conflicts.
Managing Agent
Titan Insurance
Bakersfield, California
07.2007 - 07.2015
- Directed overall operations of auto insurance department, establishing goals and efficient procedures.
- Supervised, trained, and mentored insurance staff to enhance productivity and customer service standards.
- Cultivated strong relationships with clients, carriers, and brokers, addressing complex inquiries and conflicts.
Insurance Agent
Eastwood Insurance
Bakersfield, California
09.1997 - 07.2015
- Conducted meetings with individuals and businesses to assess circumstances, risk tolerance, and goals for appropriate coverage.
- Evaluated insurance products and providers to recommend optimal policies aligned with client needs and budgets.
- Sold insurance policies while articulating value of coverage and processing applications efficiently.
- Marketed new and existing policies through proactive outreach to potential clients.
- Managed administrative tasks, including processing policy changes and renewals, ensuring accuracy.
Education
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona
Pomona, CA06-2010
Skills
- Business development strategies
- Sales planning and strategy
- Customer relationship management
- Profitability analysis
- Market opportunity assessment
- Sales team leadership
Certification
Property & Causality Insurance License Ca # 0806529
Timeline
Senior Territory Sales Manager
National General an Allstate Compnay
01.2018 - Current
Manager
Acceptance Insurance Company
07.2015 - 12.2018
Managing Agent
Titan Insurance
07.2007 - 07.2015
Insurance Agent
Eastwood Insurance
09.1997 - 07.2015
Bachelor of Science - Hospitality Management
California State Polytechnic University, Pomona