Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Toth

Milford,CT

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

8
8
years of professional experience

Work History

Operations Manager/ Sales Manager

A to Z Power Equipment
Bridgeport, CT
03.2021 - Current
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Established new accounts and serviced existing accounts maintaining professional relationships.

Assistant Manager of Pool Operations

All American Custom Pools and Spas
Bridgeport, CT
05.2019 - 03.2021
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Supported sales team members to drive growth and development.

Service Technician

Perry Pools and Spas
Norwalk, CT
05.2017 - 03.2019
  • Completed routine maintenance and repair.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Marketing

Roger Williams University
Bristol, RI
05-2019

Skills

  • Customer Service
  • Adaptability
  • Problem Solving/ Conflict resolution
  • Interpersonal Skills
  • Reliability
  • B2B sales and customer service
  • Process optimization
  • Client retention strategies

Timeline

Operations Manager/ Sales Manager

A to Z Power Equipment
03.2021 - Current

Assistant Manager of Pool Operations

All American Custom Pools and Spas
05.2019 - 03.2021

Service Technician

Perry Pools and Spas
05.2017 - 03.2019

Bachelor of Science - Marketing

Roger Williams University

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