Stephen Vargas

Working Here I performed inspections and repairs on a daily basis. While here i acquired my Nicet Level 1 and 2, along with my kentucky license, Fire pump, diesel pump, and underground license.

• Mentored junior technicians by sharing knowledge on best practices and safety protocols in fire protection services.

• Analyzed customer feedback to improve sales strategies and enhance service quality.
• Trained new representatives on sales techniques and company policies for optimal performance.
• Developed and maintained relationships with clients to drive repeat sales.
• Troubleshot problems for callers and helped independently resolve common issues.
• Collaborated with team members to share best practices, enhancing overall team performance.

• Supervised installation and maintenance of fire sprinkler systems, ensuring compliance with safety regulations.
• Coordinated project schedules, managing resources to meet tight deadlines effectively.
• Collaborated with engineers to optimize system layouts for enhanced efficiency and performance.
• Streamlined workflow processes, reducing downtime during installation projects significantly.
• This also is where I acquired my Ohio Sprinkler License