Stephen Wirtz

• Trained and mentored junior servers on best practices and service standards.
• Ensured seamless banquet operations through effective communication with kitchen and event staff.
• Managed setup and breakdown of dining areas, optimizing workflow efficiency during events.
• Delivered exceptional customer service, addressing guest needs and resolving issues promptly.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Set up banquet tables and chairs based on event requirements.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Adhered to all health and safety regulations while serving food and beverages.
• Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
• Carried out professional service, retaining polite and friendly approach at all times.
• Provided friendly, courteous service to create memorable moments for guests.

Cashier, customer service. Open store, and close store by myself.

• Assisted in customer inquiries, providing information and resolving issues efficiently.

Bartending for large events, including concerts. Very fast paced.