STEPHEN A WHITE

OPERATIONS LEADER A seasoned professional with 30 plus years of leadership and management in the manufacturing and military fields with distribution, supervision, and technical expertise in various settings such as the automobile industry, boat production, transportation, air conditioning, plastics, home construction, and bedding industries. Proven abilities include quality experience with ISO programs and lean manufacturing, delegation and controlling, customer skills maintaining high feedback, and understanding a range of corporate skills such as accounts, marketing, sales, and processing with computerized and automated machinery. Recognized for the ability to coach staff and produce efficiency, output, and compliancy. A self-directed motivated skilled manager able to achieve goals and objectives. Maximized plastic production to over 1 million lbs per month while increasing average yield to 97.5% output and lowering customer complaints by 50%. Maintained 97% customer feedback rating and 97% customer satisfaction rating while also holding a company record of 190 customers serviced in a single month. Successfully maintained large customer contracts during transitional periods continually promoting department morale and productivity in preparing the teams for change. Directly coached and effectively trained 10 managers, 12 lead people, and over 160 employees throughout my career retaining most for several years after my tenure. Developed critical customer data and profiles through extensive travel and site visits to over 200 southeastern home supply stores contributing to increased revenue exceeding $10 million in sales for the company and its large accounts as a regional manager.

• GA WORK READY-SILVER LEVEL
• QUICK START-SITUATIONAL LEADERSHIP AND THE MOTIVATED WORKPLACE
• OSHA CERTIFIED
• FIRST AID, CPR, AND FIRST RESPONDER
• INTERNAL QUALITY AUDITOR
• SKILL LEVELS
• 33 YEARS MANAGEMENT AND LEADERSHIP
• 27 YEARS MANUFACTURING
• 18 YEARS DISTRIBUTION AND LOGISTIC SUPPORT
• 12 YEARS MILITARY IN 2 BRANCHES