Stephen B. Rushing
Director Of Operations And Project Management
Atlanta,GA
Summary
Accomplished Executive Leader and Project Manager with a proven track record of driving business growth and operational efficiency in highly regulated markets. Leveraging deep expertise in business-to-government engagement, I have consistently secured significant investments and managed multimillion-dollar projects to successful completion. Recognized for ability to lead cross-functional teams, streamline complex processes, and deliver impactful results, including securing $10 million in initial funding and managing $10 million in billed revenue. Adept at forging high-level client relationships and implementing innovative solutions, am eager to bring my strategic vision and leadership skills to a dynamic team focused on growth and excellence.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Director of Operations and Service Delivery
Redo Voting
6 2022 - Current
- Facilitated creation of processes for software development and delivery, contributing to 100% increase in operational readiness.
- Managed software development team and collaborated with company founders to secure $10 million in initial funding, surpassing initial projections by 20%.
- Developed and implemented sales plan that successfully engaged with 15 state and local governments and 30 tribal nations, leading to 10 new high-profile contracts.
- Secured initial $10 million investment for service development, which enabled timely completion of service testing and certification.
- Led to creation of SOWs for service deployment, securing 5 contracts with multiple states and Native American Tribes.
- Completed software development project necessary for obtaining Federal Government certification 3 months ahead of schedule.
Senior Implementation Project Manager
Intrado
4 2016 - 5 2022
- Coordinated deployment of UCaaS, CCaaS, NBFW, and carrier transport services, managing total billed revenue of $25 million across 50+ projects.
- Coordinated deployment of UCaaS, CCaaS, NBFW, and carrier transport
services, managing total billed revenue of $25 million across 50+ projects.
- Deployed Unified Communications and cloud security services for 25 domestic and 15
international clients, contributing to 30% increase in client satisfaction.
- Oversaw all project phases, from contract signature to service turn-up, resulting in
100% on-time delivery.
- Provided regular updates on project metrics, maintaining 95% accuracy rate in
reporting.
- Managed the deployment and installation of 150 circuits and pieces of equipment in
coordination with third-party resources.
- Conducted service and interoperability testing, ensuring 0% post-deployment issues for clients.
Technical Sales Manager
AT&T
01.2008 - 03.2016
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement strategic solutions.
Education
Bachelor of Arts in History and Military Science -
Auburn University
Auburn, Alabama 04.1991 - 06.1996
European History and Language -
University of Salzburg
Salzburg, Austria1994
Skills
Project Planning and Scheduling
Budget Management
Resource Management
Risk Management
Vendor and Contract Management
Communication and Reporting
Stakeholder Management
Quality Assurance
Monitoring and Feedback
Tools and Software Proficiency
Agile/Scrum Methodologies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Sales Manager
AT&T
01.2008 - 03.2016
Bachelor of Arts in History and Military Science -
Auburn University
04.1991 - 06.1996
Director of Operations and Service Delivery
Redo Voting
6 2022 - Current
Senior Implementation Project Manager
Intrado
4 2016 - 5 2022
European History and Language -
University of Salzburg
Certifications &Training
- Advanced Agile Business Solution (Villanova University 2020)
- Mastering Agile Applications in Planning (Villanova University 2020)
- Essentials Principles of Agile Management (Villanova University 2020)
- Palo Alto Networks Cybersecurity Foundation (2020)
- Cybersecurity Compliance Framework & System Administration (IBM 2020)
- Cybersecurity Roles, Processes & Operating System Security
- Network Security and Database Vulnerabilities (IBM 2020)
- Enterprise and Infastructure Security (NYU Tandon School Eng. 2020)
- Cyber Attack Countermeasures (NYU Tandon School Eng. 2020)
- Real-Time Cyber Threat Detection and Mitigation (NYU Tandon School Eng. 2020)
- Introduction to Cybersecurity Tools & Cyber Attacks (IBM 2020)
- Quantum Leap (Telecommunications Complex Design and Architecture and IP Services