Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Certifications &Training
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Stephen B. Rushing

Director Of Operations And Project Management
Atlanta,GA

Summary

Accomplished Executive Leader and Project Manager with a proven track record of driving business growth and operational efficiency in highly regulated markets. Leveraging deep expertise in business-to-government engagement, I have consistently secured significant investments and managed multimillion-dollar projects to successful completion. Recognized for ability to lead cross-functional teams, streamline complex processes, and deliver impactful results, including securing $10 million in initial funding and managing $10 million in billed revenue. Adept at forging high-level client relationships and implementing innovative solutions, am eager to bring my strategic vision and leadership skills to a dynamic team focused on growth and excellence.

Overview

17
17
years of professional experience
5
5
years of post-secondary education

Work History

Director of Operations and Service Delivery

Redo Voting
6 2022 - Current
  • Facilitated creation of processes for software development and delivery, contributing to 100% increase in operational readiness.
  • Managed software development team and collaborated with company founders to secure $10 million in initial funding, surpassing initial projections by 20%.
  • Developed and implemented sales plan that successfully engaged with 15 state and local governments and 30 tribal nations, leading to 10 new high-profile contracts.
  • Secured initial $10 million investment for service development, which enabled timely completion of service testing and certification.
  • Led to creation of SOWs for service deployment, securing 5 contracts with multiple states and Native American Tribes.
  • Completed software development project necessary for obtaining Federal Government certification 3 months ahead of schedule.

Senior Implementation Project Manager

Intrado
4 2016 - 5 2022
  • Coordinated deployment of UCaaS, CCaaS, NBFW, and carrier transport services, managing total billed revenue of $25 million across 50+ projects.
  • Coordinated deployment of UCaaS, CCaaS, NBFW, and carrier transport
    services, managing total billed revenue of $25 million across 50+ projects.
  • Deployed Unified Communications and cloud security services for 25 domestic and 15
    international clients, contributing to 30% increase in client satisfaction.
  • Oversaw all project phases, from contract signature to service turn-up, resulting in
    100% on-time delivery.
  • Provided regular updates on project metrics, maintaining 95% accuracy rate in
    reporting.
  • Managed the deployment and installation of 150 circuits and pieces of equipment in
    coordination with third-party resources.
  • Conducted service and interoperability testing, ensuring 0% post-deployment issues for clients.

Technical Sales Manager

AT&T
01.2008 - 03.2016
  • Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
  • Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement strategic solutions.

Education

Bachelor of Arts in History and Military Science -

Auburn University
Auburn, Alabama
04.1991 - 06.1996

European History and Language -

University of Salzburg
Salzburg, Austria
1994

Skills

Project Planning and Scheduling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Technical Sales Manager

AT&T
01.2008 - 03.2016

Bachelor of Arts in History and Military Science -

Auburn University
04.1991 - 06.1996

Director of Operations and Service Delivery

Redo Voting
6 2022 - Current

Senior Implementation Project Manager

Intrado
4 2016 - 5 2022

European History and Language -

University of Salzburg

Certifications &Training

  • Advanced Agile Business Solution (Villanova University 2020)
  • Mastering Agile Applications in Planning (Villanova University 2020)
  • Essentials Principles of Agile Management (Villanova University 2020)
  • Palo Alto Networks Cybersecurity Foundation (2020)
  • Cybersecurity Compliance Framework & System Administration (IBM 2020)
  • Cybersecurity Roles, Processes & Operating System Security
  • Network Security and Database Vulnerabilities (IBM 2020)
  • Enterprise and Infastructure Security (NYU Tandon School Eng. 2020)
  • Cyber Attack Countermeasures (NYU Tandon School Eng. 2020)
  • Real-Time Cyber Threat Detection and Mitigation (NYU Tandon School Eng. 2020)
  • Introduction to Cybersecurity Tools & Cyber Attacks (IBM 2020)
  • Quantum Leap (Telecommunications Complex Design and Architecture and IP Services


Stephen B. RushingDirector Of Operations And Project Management