Summary
Work History
Education
Skills
Timeline
Generic

Stephenie Boren

Westmoreland,TN

Summary

Dynamic leader with a proven track record at Anna Goolsby, enhancing customer satisfaction and team performance through expert staff management and development. Skilled in decision-making and verbal communication, I excel in creating organized, safe environments and fostering strong, empathetic relationships. Achievements include cross-training employees and significantly improving safety procedures, demonstrating a commitment to excellence and continuous improvement.

Work History

Manager

Anna Goolsby
Lafayette, TN
05.2016 - 09.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.

Patient Care Taker

Aging in Place
Lafayette, TN
04.2016 - 05.2016
  • Assisted in the coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
  • Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
  • Contributed to a positive clinical environment through effective teamwork, clear communication, and a commitment to continuous learning.
  • Enhanced the overall patient experience by anticipating needs, offering assistance proactively, and addressing concerns promptly.
  • Assisted patients with daily living activities for improved quality of life and increased independence.
  • Maintained a clean, safe, and comfortable environment for patients, contributing to their overall wellbeing.
  • Supported patients with mobility challenges through physical assistance and proper use of adaptive equipment.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various needs.

Education

GED - Nursing

Macon County High School
Lafayette, TN
05.2011

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Verbal and written communication
  • Staff management
  • Goal setting
  • Staff development

Timeline

Manager

Anna Goolsby
05.2016 - 09.2016

Patient Care Taker

Aging in Place
04.2016 - 05.2016

GED - Nursing

Macon County High School

Similar Profiles

CREATE PROFILE