Stephenie Young
Toledo,OH
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
7
7
years of professional experience
Work History
General Manager
Dollar General
Oregon, Ohio
10.2023 - 08.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Package Handler
Amazon
Rossford, Ohio
07.2021 - 06.2023
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Checked all outgoing shipments to ensure accuracy of contents.
- Assembled containers or crates for large shipments using hand tools and power tools.
General Manager
Stop&go
Oregon, Ohio
01.2018 - 09.2021
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
GED -
Waite High School
Toledo, OH08-2008
Skills
- Program Administration
- Quality Management
- Contract Negotiations
- Advertising and marketing
- Loss Prevention
- Schedule Management
- Vendor Sourcing
- Sales
- Staff Supervision
- Marketing
Timeline
General Manager
Dollar General
10.2023 - 08.2024
Package Handler
Amazon
07.2021 - 06.2023
General Manager
Stop&go
01.2018 - 09.2021
GED -
Waite High School
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