Summary
Overview
Work History
Education
Skills
Timeline
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Stepheny Nickel

Stepheny Nickel

Pataskala,OH

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

16
16
years of professional experience

Work History

Manager

Lowes Home Improvment
06.2020 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Coordinator

Victoria Secret
01.2016 - 06.2020
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Medical Coding Specialist

Dr. Freeman
02.2008 - 01.2016
  • Enhanced medical coding accuracy by meticulously reviewing patient records and diagnoses.
  • Streamlined billing processes for improved efficiency by maintaining up-to-date knowledge of coding guidelines and procedures.
  • Reduced claim denials by consistently ensuring accurate and compliant coding practices in line with regulatory standards.
  • Collaborated with healthcare providers to clarify ambiguous or incomplete documentation, resulting in more precise medical codes.

Education

High School Diploma -

Brookhaven
Columbus, OH
06.1986

Skills

  • Performance Management
  • Contract Management
  • Expense Tracking
  • Marketing
  • Staff Development
  • Performance Evaluations
  • Verbal and written communication
  • Time Management
  • Expectation setting
  • Staff Training and Development
  • Cost Control
  • Customer Service
  • Problem Resolution

Timeline

Manager

Lowes Home Improvment
06.2020 - Current

Coordinator

Victoria Secret
01.2016 - 06.2020

Medical Coding Specialist

Dr. Freeman
02.2008 - 01.2016

High School Diploma -

Brookhaven

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Stepheny Nickel