Stephon Hicks
Belleville,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
24
24
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Secaucus, NJ
09.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Ramp Agent/ Customer Service
United Airlines
Newark, NJ
08.1997 - 04.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Education
Diploma - College Prep.
Essex Catholic
East Orange, NJ06.1987
Skills
- Law Enforcement Collaboration
- CPR Certified
- Team Player
- Dock Loading
- CCTV Monitoring
Timeline
Security Officer
Allied Universal Security Services
09.2021 - Current
Ramp Agent/ Customer Service
United Airlines
08.1997 - 04.2021
Diploma - College Prep.
Essex Catholic
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