Stephorah Serieux
Metuchen,NJ
Summary
Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
Work History
Sales Clerk
Sally Beauty
10.2021 - 05.2022
- Boosted sales by effectively promoting products and engaging with customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Education
Associate of Arts - Psychology
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2026
Associate of Arts - Psychology
Middlesex County College
Edison, NJ08.2023
Skills
- Suggestive Selling
- Product Merchandising
- Bagging knowledge
- Cash Register Operation
- Goal-Oriented
- Organization
- Complaint resolution
- Customer Service
- Complex Problem-Solving
- Strategic Planning
- Negotiation Tactics
- Customer Assistance
Extra Curricular Activities
- general body member of the rutgers naacp
- general body member of the west indian student organization at rutgers university
- general body member of black student union at rutgers university
Timeline
Sales Clerk
Sally Beauty
10.2021 - 05.2022
Associate of Arts - Psychology
Rutgers, The State University of New Jersey
Associate of Arts - Psychology
Middlesex County College
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