Stephanie Velasquez
Houston,TX
Summary
IT Health Management professional with a Master’s in Health Management Systems and over six years of expertise in healthcare technology. Skilled in project management, systems optimization, and cross-functional team leadership. Currently expanding my skills through freelance USCIS interview interpretation, leveraging my bilingual abilities and legal knowledge. Open to new opportunities where I can apply my IT expertise in dynamic and diverse settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Information Technology Product Manager
CDS Administrators, Inc.
Pittsburgh, PA
10.2022 - 09.2024
- Led the configuration and maintenance of the Basys system, ensuring optimized functionality for customer service operations.
- Spearheaded the implementation of three high-impact projects, focusing on onboarding new accounts and data integration.
- Acted as primary point of contact between IT and cross-functional teams to streamline system processes and improve user experience.
- Conducted training sessions for customer service representatives, significantly improving their ability to utilize system features effectively.
Data Support Analyst
CDS Administrators, Inc.
Pittsburgh, PA
02.2021 - 10.2022
- Analyzed and managed data to support decision-making processes, ensuring accuracy and integrity.
- Developed and maintained Microsoft Access Database queries, streamlining data retrieval and analysis for account management.
- Prepared and managed various financial statements, contributing to the timely delivery of over 200 statements annually.
IT Coordinator
CDS Administrators, Inc.
Pittsburgh, PA
10.2019 - 02.2021
- Provided technical support for systems and networks, resolving over 50 IT tickets monthly.
- Designed SQL Server database queries, contributing to more efficient data management and reporting.
Education
Master of Science - Health Management Systems
Duquesne University
Pittsburgh, PA05-2019
Bachelor of Arts - Sociology And Spanish
Washington & Jefferson College
Washington, PA05-2017
Spanish Immersion Program - Sociology
Universidad De Valparaíso
Valparaíso - Chile05-2016
Skills
- Healthcare Information Technology (HIT)
- Project Management
- Systems Optimization
- Data Analysis and Reporting
- Cross-Functional Team Leadership
- USCIS Interview Interpretation
- Legal and Medical Terminology
- Bilingual: English and Spanish
Affiliations
- Emergency Department Volunteer - Memorial Hermann Health Systems
- Woman's Rights Advocate - The Landing, WC&S Pittsburgh
Languages
Spanish
Full Professional
English
Full Professional
Certification
- Google Data Analytics
- Social & Behavioral Research
More Experience
- Freelance English-to-Spanish Interpreter
- Private Spanish Tutor
- Optometric Technician - Texas State Optical
- Visitor Services Assistant - W&J College, Office of Admissions
Timeline
Information Technology Product Manager
CDS Administrators, Inc.
10.2022 - 09.2024
Data Support Analyst
CDS Administrators, Inc.
02.2021 - 10.2022
IT Coordinator
CDS Administrators, Inc.
10.2019 - 02.2021
Master of Science - Health Management Systems
Duquesne University
Bachelor of Arts - Sociology And Spanish
Washington & Jefferson College
Spanish Immersion Program - Sociology
Universidad De Valparaíso
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