Stera Mohamad
Warren,MI
Summary
Dynamic Pharmacy Technician with a proven track record at Kroger, excelling in patient confidentiality and advanced math skills. Adept at resolving customer issues and ensuring accurate medication orders, consistently enhancing service quality and efficiency. Recognized for exceptional communication and problem-solving abilities in high-pressure environments.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger
01.2025 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Fill and type prescription while maintaining customer service and satisfaction
Election Inspector
Warren City School District
02.2024 - Current
- Performed simple calculations and compiled statistical reports related to elections.
- Dealt tactfully with members of public, often under stressful conditions.
- Communicated clear information and answered questions professionally in assisting callers, visitors and voters.
- Understood, interpreted and applied specific election laws and ordinances at various locations.
Pharmacy Technician
CVS Pharmacy
09.2021 - 01.2025
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Personal Shopper
Walmart
08.2020 - 08.2021
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Warren Mott High School
Warren, MI06-2020
No Degree - Pre-pharmacy
Macomb Community College
Warren, MIBachelor of Science - Pre-pharmacy
Wayne State University
Detroit, MISkills
- Proper labeling
- Answering customer questions
- Resolving customer issues
- Patient confidentiality
- Interpreting and processing medication orders
- Labeling prescriptions
- Confidentiality and HIPAA
- Advanced math skills
Certification
- CPhT - Certified Pharmacy Technician(NHA)
- Certified CPR, American Red Cross - 2022- current
Languages
Arabic
English
Kurdish
Turkish
Timeline
Pharmacy Technician
Kroger
01.2025 - Current
Election Inspector
Warren City School District
02.2024 - Current
Pharmacy Technician
CVS Pharmacy
09.2021 - 01.2025
Personal Shopper
Walmart
08.2020 - 08.2021
High School Diploma -
Warren Mott High School
No Degree - Pre-pharmacy
Macomb Community College
Bachelor of Science - Pre-pharmacy
Wayne State University
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