Sterling Blackwell
Waynesboro,VA
Summary
I began my career in the kitchen and eventually moved to the front of the house where I found great success. Management seems to be the next logical step in my career as I look forward to being a part of a successful team.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
The Depot Grille
02.2018 - Current
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Warehouse Picker
Target
01.2021 - 08.2023
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Supported warehouse operations by participating in cross-functional teams for process improvements.
Server/Shift Leader
Ruby Tuesday
05.2013 - 02.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
Education
High School Diploma -
Robert E Lee High School
Staunton, VA06.1988
Skills
- Schedule Coordination
- Customer Engagement
- Recruitment
- Food Service Background
- Adaptable
- Point of Sale (POS) System Operation
- Staff Management
- Passion for Customer Satisfaction
Timeline
Warehouse Picker
Target
01.2021 - 08.2023
Restaurant Manager
The Depot Grille
02.2018 - Current
Server/Shift Leader
Ruby Tuesday
05.2013 - 02.2018
High School Diploma -
Robert E Lee High School
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