Sterling Hansen

Mechanic, Customer Service, Maintenance

Trindle Bowl

03.2016 - Current

Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Replaced worn or broken parts on machines and equipment.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Safely and effectively handled wide range of cleaning products and solutions.
Repaired and replaced pumps, valves and motors.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills through regular interactions with others.
Handled customer inquiries and suggestions courteously and professionally
Answered constant flow of customer calls with minimal wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.