Stesha DeRouen
Youngsville,LA
Summary
Versatile Project Manager with extensive experience managing diverse projects across various sectors. Skilled in bridging the gap between complex business requirements and technical solutions. Expert in enhancing IT operations, leveraging data analysis, and overseeing project lifecycles. Certified Professional Scrum Master and is actively pursuing ITIL 4 demonstrating a commitment to excellence in IT service management and agile methodologies. Eager to leverage a solid foundation in project management to contribute to IT-driven business transformation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
Acadiana Legal Service Corporation
10.2023 - Current
- Orchestrated the development of a comprehensive disaster recovery plan, substantially bolstering IT resilience and safeguarding against potential disruptions.
- Pioneered a cloud migration initiative to SharePoint, significantly enhancing file management systems and ensuring seamless data integrity during the transition.
- Executed a critical CMS migration project, achieving system harmonization and slashing reporting errors by 20%, showcasing exemplary leadership in IT infrastructure overhaul.
- Accelerated IT infrastructure enhancements following the SDLC, boosting operational efficiency by 20% and expediting project delivery by 15%.
- Streamlined data collection and validation processes, diminishing errors by 25% and markedly improving the accuracy of actionable insights for decision-making.
Agile Project Manager
Translator, Inc
02.2023 - 10.2023
- Drove a 20% YoY revenue increase at a DEI tech start-up through strategic IT infrastructure enhancements, improving system performance and efficiency.
- Managed 10+ concurrent IT projects, aligning with business goals to cut potential revenue loss by 15% through optimized system uptime and resource use.
- Crafted and executed precise IT project plans with clear timelines, milestones, and budgets, ensuring timely, high-quality infrastructure upgrades.
- Conducted risk assessments and executed mitigation strategies, minimizing project execution issues and ensuring uninterrupted business operations.
CRM Analyst
Demandbase
12.2022 - 01.2023
- Leveraged SDLC methodologies to enhance outbound sales efficiency by 30%, utilizing data-driven strategies to refine and target sales efforts more effectively.
- Successfully rolled out Salesforce CRM within the SDLC framework, resulting in a 38% boost in created opportunities and a 15% increase in closed-won opportunities through strategic planning, development, and deployment stages.
- Designed, configured, and tested automated workflows and rules within Salesforce CRM, significantly reducing manual administrative tasks, following best practices in process automation within the SDLC phases.
- Regularly synthesized and presented CRM-derived customer data insights in monthly performance reports to stakeholders, enabling data-driven decision-making, with continuous monitoring and improvement as part of the SDLC process.
Project Manager
New Orleans Workers Center for Racial Justice
06.2020 - 11.2021
- Spearheaded cross-functional collaboration with internal teams and external vendors, securing 100% on-time delivery of project materials and achieving on-budget success for 9 projects.
- Implemented workflow enhancements, slashing project management cycle time by 40%, streamlining operations for efficient project execution.
- Analyzed project performance data using Power BI to identify areas of improvement.
Project Manager
Field Strategies
01.2020 - 05.2020
- Led recruitment, training, and supervision of 60+ volunteer team, driving registration of 20K+ new voters and canvassing 42K doors for successful CA-25 Christy Smith for Congress campaign.
- Utilized established relationships and digital platforms to orchestrate multi-channel campaign engaging 18K+ activists, resulting in 53% voter turnout and contributing to campaign victory.
- Applied data analysis and A/B testing techniques to refine messaging, outreach strategies, and digital assets, achieving 18% increase in final voter turnout.
Project Manager
SEIU-UHW
02.2018 - 06.2019
- Designed and executed comprehensive political capacity-building program for 1000 members, driving engagement of 500+ members in political action, achieving 50% increase from prior initiatives.
- Coached and led 1000-member team statewide to surpass revenue targets, securing $2.5M for union political fund, exceeding goal by 25%.
- Proactively facilitated seamless communication among internal teams, contractors, and vendors, ensuring campaign cohesion through weekly meetings and active engagement.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, Utah01.2025
Skills
- Project Planning and Execution
- Stakeholder Management
- Agile and Scrum Methodologies
- IT Service Management (ITIL)
- Data Analysis and Interpretation
- Risk Management and Mitigation
- Software Development Life Cycle (SDLC)
- Cloud Computing Platforms (eg, AWS, Azure)
- Technical Troubleshooting and Problem Solving
- Team Leadership and Development
- Digital Transformation Strategies
- Cybersecurity Fundamentals
Technical Tools
- Jira
- Trello
- Confluence
- Power BI
- Tableau
- Microsoft Suite
- Google Suite
- Salesforce CRM
- ServiceNow
Certification
- ITIL 4 (In progress)
- ServiceNow Certified Systems Admin (In Progress)
- CAPM Certification (PMI, 2023)
- Google Certified Project Manager (Google, 2022)
- Professional Scrum Master (Scrum.org, 2022)
Coursework
- Python Basics for Data Science
- SQL for Business Analysts
Timeline
Business Systems Analyst
Acadiana Legal Service Corporation
10.2023 - Current
Agile Project Manager
Translator, Inc
02.2023 - 10.2023
CRM Analyst
Demandbase
12.2022 - 01.2023
Project Manager
New Orleans Workers Center for Racial Justice
06.2020 - 11.2021
Project Manager
Field Strategies
01.2020 - 05.2020
Project Manager
SEIU-UHW
02.2018 - 06.2019
Bachelor of Science - Information Technology
Western Governors University
- ITIL 4 (In progress)
- ServiceNow Certified Systems Admin (In Progress)
- CAPM Certification (PMI, 2023)
- Google Certified Project Manager (Google, 2022)
- Professional Scrum Master (Scrum.org, 2022)
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