Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Stesha Tracey

West Palm Beach,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintain a professional relationships to increase profitability and drive business result.

Overview

2
2
years of professional experience

Work History

Lead Sales Lead

CHAMPS
Wellington, FL
11.2022 - 10.2024
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Replenished and arranged items to maintain appearance.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated register, handled cash and processed credit card transactions.
  • Greeted and assisted customers to foster positive experiences.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Ensured all customer service standards are met at all times.

Optometric Technician

Eye and Ear of Wellington
Wellington, FL
03.2024 - 07.2024
  • Scheduled appointments for patients according to their needs and preferences.
  • Administered and interpreted tests for glaucoma screening and retinal health.
  • Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
  • Maintained a clean work environment by sterilizing instruments after each use.
  • Processed insurance claims, verifying coverage and explaining benefits to patients.
  • Managed patient follow-up care, scheduling routine examinations and monitoring ongoing treatments.

Float

Little Caesars Pizza
Royal Palm Beach, FL
06.2022 - 08.2022
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Greeted customers and provided friendly customer service.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Education

Associate of Science - Health Sciences

Palm Beach State College
Lake Worth, FL
10-2023

High School Diploma -

Royal Palm Beach High School Adult
Royal Palm Beach, FL
05-2023

Skills

  • Sales analytics
  • Appointment Scheduling
  • Visual Field Testing
  • Retinal Photography
  • Product Knowledge
  • Glaucoma Screening
  • Customer Service
  • Adaptability
  • Multitasking
  • Patience
  • Receptive
  • Sales
  • Reliable
  • Customer Engagement

Accomplishments

  • 3 cords, 2 medals

First Cord- Deca

Second Cord- Band

Third Cord -S.W.A.T

Medals- band

Superior in Nationals

Languages

English
Full Professional

Timeline

Optometric Technician

Eye and Ear of Wellington
03.2024 - 07.2024

Lead Sales Lead

CHAMPS
11.2022 - 10.2024

Float

Little Caesars Pizza
06.2022 - 08.2022

Associate of Science - Health Sciences

Palm Beach State College

High School Diploma -

Royal Palm Beach High School Adult
Stesha Tracey