Stevan McLemore
Collierville,TN
Summary
Results-driven sales consultant with expertise in customer relationship management and consultative sales. Proven ability to enhance client satisfaction and drive lead generation through effective communication and mentoring.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Sunrise Chevrolet Buick Gmc At Collierville
Collierville
01.2012 - Current
- Analyzed customer needs to recommend tailored vehicle solutions and financing options.
- Conducted product demonstrations to showcase features and benefits of vehicles effectively.
- Collaborated with sales team to develop strategic marketing initiatives, increasing lead generation.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Mentored junior sales staff on effective sales techniques and customer engagement strategies.
- Implemented process improvements that streamlined operations and enhanced overall sales efficiency.
- Utilized CRM software to track leads, manage customer relationships, and monitor sales performance.
- Negotiated pricing and terms with customers to close deals while ensuring profitability for the employer.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Education
BBA - Business Administration
Tennessee State University
Nashville, TN12.2010
Skills
- Product sales
- Consultative sales
- CRM management
- Objection handling
- Lead generation
- Prospecting skills
- Sales strategies
- CRM proficiency
- Relationship management
- Time management
- Web technologies
- Digital marketing
- Lead qualification
Timeline
Sales Consultant
Sunrise Chevrolet Buick Gmc At Collierville
01.2012 - Current
BBA - Business Administration
Tennessee State University