Destiny Thompson
Garlyn Shelton Mazda
Georgetown,TX
1
Language
10
years of professional experience
Sales Consultant with CRM proficiency, built strong customer relationships and drove product sales through effective objection handling and engaging product demonstrations. Trainer Director who developed impactful training programs, mentored employees, and enhanced team performance, leading to improved customer service skills and increased employee retention.
Work History
Sales Consultant
1 Year 1 Month- Conducted product demonstrations and test drives, showcasing vehicle features and benefits.
- Engaged customers to identify needs and recommend suitable vehicle options.
- Collaborated with team members to achieve sales targets and enhance customer satisfaction.
- Managed customer inquiries through phone, email, and in-person interactions effectively.
- Maintained up-to-date knowledge of vehicle inventory, pricing, and promotions.
- Built strong relationships with clients, resulting in repeat business and referrals.
Trainer Director
8 Years 1 Month- Developed and delivered training programs to enhance team performance and customer service skills.
- Collaborated with management to identify skill gaps and create tailored training solutions for staff development.
- Evaluated training effectiveness through participant feedback and adjusted programs for continuous improvement.
- Mentored new employees, fostering a supportive learning environment to improve onboarding efficiency.
- Led cross-functional teams in initiatives aimed at improving training processes and employee retention rates.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
Bachelor of Science - Business Administration And Management
- 3.8 GPA
- cum laude graduate
- [Honor's Society Name] Member
Skills
Product and service sales
Customer management
CRM management
Objection resolution
Product sales
Lead generation
Closing strategies
Payroll administration
New hire onboarding
Financial reporting
Lead management
Data management
Phone communication
Customer empathy
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20-30 staff members.
- Managed 15-20 opportunities per month.
Languages
Spanish
Limited Working
Timeline
Sales Consultant
Garlyn Shelton Mazda
07.2025 - 08.2026Read More
Trainer Director
Chick Fila A
01.2017 - 02.2025Read More
The University of Texas At San Antonio
Bachelor of Science from Business Administration And Management
Read More