Steve Andreason
Magna,UT
Summary
Dynamic business owner and former Plumbing Manager at Action Plumbing, Heating & Air Conditioning, skilled in customer relations and operations management. Achieved significant cost reductions while enhancing service quality. Expert in building strong client relationships and mentoring teams, driving repeat business and ensuring project success through effective communication and strategic planning.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner
Andreason Services Llc
03.2019 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional
Plumbing Manager
Action Plumbing, Heating & Air Conditioning
02.2002 - 03.2019
- Improved workflow efficiency by implementing new plumbing project management systems.
- Managed budgets and financial planning to reduce operational costs while maintaining service excellence.
- Implemented safety protocols to minimize workplace accidents and protect personnel in the field.
- Streamlined inventory management for cost reduction and increased availability of supplies.
- Established strong relationships with vendors, negotiating favorable terms and securing high-quality materials at competitive prices.
- Oversaw successful completion of large-scale commercial plumbing projects, ensuring timely delivery and client satisfaction.
- Resolved customer complaints efficiently by addressing root causes of issues promptly and professionally.
- Mentored junior plumbers on best practices in the industry, contributing to their professional growth and development within the company.
Education
Cyprus High School
Magna, UTSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business planning
- Business management
- Operations management
- Sales leadership
- Talent development
- Service quality assurance
- Hiring and staffing
- Sales oversight
- Team leadership
- Employee scheduling
Certification
- Contractor license #11201717-5501 B100/E100
Timeline
Owner
Andreason Services Llc
03.2019 - Current
Plumbing Manager
Action Plumbing, Heating & Air Conditioning
02.2002 - 03.2019
Cyprus High School
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