Summary
Overview
Work History
Education
Skills
Timeline
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Steve Chrysanthis

Summary

Dynamic Senior Vice President at The Bank of New York Mellon with expertise in portfolio management and team leadership. Proven track record in driving process improvements and enhancing client relationships, while effectively managing risk across a diverse range of mortgage-backed securities transactions. Committed to empowering teams and delivering exceptional service.

Overview

20
20
years of professional experience

Work History

Senior Vice President, Issuer Services

BNY Mellon
New York, NY
06.2012 - Current
  • Manage a team of up to 20 individuals that handle a portfolio of over 1,100 RMBS transactions
  • Responsible for collection of receivables and ensure compliance with all aspects of the governing documents for each transaction my team administers
  • Handle a variety of customer inquiries and act as the point person for multiple client relationships
  • Roll out various projects from upper management and drive execution to hit deadlines
  • Train and prepare my employees for future leadership roles and career advancement
  • Act as main point of contact for all depositions/litigation matters related to transactions my team administer
  • Spearheading billing and collection of litigation-related invoices related to the 2008 US housing crisis
  • Broadening the team footprint and successfully managing employees working in various locations

Vice President, Issuer Services

BNY Mellon
New York, NY
06.2011 - 06.2012
  • Taken on and grown business as the primary contact for Nationstar Mortgage LLC
  • Create and apply new procedures to tackle major issues in the Mortgage-Backed Securities industry today, such as repurchase requests, certificate holder actions, and insurer defaults
  • Manage all daily activities for three client service managers and four associates
  • Analyze and interpret obligations expressed in governing deal documents to determine the bank’s exposure to risk to aid in decision-making about managing the business
  • Coordinate with Compliance, Audit, Risk, Legal, Analytics and Operations to mitigate risk and ensure superior customer service

Associate, Issuer Services

BNY Mellon
New York, NY
11.2005 - 06.2011
  • Responsible for servicing and reconciling $2 Billion in monthly principal and interest payments on the Countrywide/Bank of America book of business
  • Point of client contact for 700 RMBS deals under the Countrywide/Bank of America relationship
  • Advised and trained junior Trust Associates in daily responsibilities and internal systems
  • Authorize a variety of transactions, such as daily cash movements, account openings, derivative contract novations and governing document amendments
  • Maximize customer service and efficiency by coordinating with our Operations and Analytics areas as well as with Web Support to ensure accurate and timely information to servicers, bondholders, rating agencies and potential investors

Education

Master’s - Business Administration

New York University
New York, NY
05.2011

Bachelor of Arts - Economics

Vanderbilt University
Nashville, TN
12.2003

Skills

  • Portfolio management
  • Customer relationship management
  • Risk assessment
  • Cross-functional collaboration
  • Process improvement
  • Litigation support
  • Team leadership
  • Client service

Timeline

Senior Vice President, Issuer Services

BNY Mellon
06.2012 - Current

Vice President, Issuer Services

BNY Mellon
06.2011 - 06.2012

Associate, Issuer Services

BNY Mellon
11.2005 - 06.2011

Master’s - Business Administration

New York University

Bachelor of Arts - Economics

Vanderbilt University

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