Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Steve Cruz

Georgetown,United States

Summary

Passionate and fast learner whom has gained many traits and skills. Working culinary for 4 1/2 years while gaining experience in customer service working for a call center. Also delivering packages for Amazon and doing Pest Control for a year. All in which have shown myself new skills and traits and wanting to learn more. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Hardworking Low Voltage Technician tasked with installing alarm system components based upon specifications and blueprints.

Overview

9
9
years of professional experience

Work History

WaitStaff

Wesleyan Homes
06.2015 - 09.2019
  • While working in the kitchen for 4 1/2 years I prepped food for the elderly, washed dishes, served and cleaned.
  • Learned many skills dealing with machinery and chemicals.
  • Put up food stock and prepped food occasionally.

Call Center Representative

All Web Leads
09.2019 - 12.2019
  • Taking calls while giving customers information on what type of insurance they are exploring for
  • Helping customers find insurers in their area for a reasonable price.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.

Delivery Driver

Amazon
01.2020 - 07.2020
  • Scanning and delivering packages to customers
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Reporting back to supervisor at the end of every route.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Pest Control Technician

HomeTeam Pest Defense
07.2020 - 07.2021
  • Solving problems while locating the issue if one is present
  • Giving detailed explanations to the customer about what we treated and found while doing their pest control service.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.

Low Voltage Technician

InCharge
08.2021 - 12.2021
  • Demonstrated system use, maintenance and care to customers.
  • Enhanced safety by troubleshooting electrical issues, identifying hazards, and implementing corrective measures.
  • Interpreted test information to resolve design-related problems.
  • Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
  • Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.

Low Voltage Cable Technician

InCharge
12.2021 - 03.2023
  • Located and repaired line faults to maintain existing network without causing signal failure interruptions.
  • Installed and configured new devices and system components.
  • Worked according to applicable fire and electrical codes for customer safety.
  • Identified problematic components and wiring issues and applied troubleshooting techniques.
  • Read blueprints and schematics to correctly place equipment.
  • Strengthened communication skills through regular interactions with others.


Uber Driver

Uber
03.2023 - 08.2023
  • Worked effectively in fast-paced environments.
  • Delivered services to customer locations within specific timeframes.
  • Strengthened communication skills through regular interactions with others.

Parts Puller

Don Hewlett Chevrolet Buick
07.2023 - Current
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Tracked items for inventory and for conformance to company standards.
  • Kept work areas neat, clean and free from debris.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Improved inventory accuracy by diligently tracking and recording parts pulled for various projects.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

High School Diploma -

Georgetown High School
Georgetown, TX
05.2017

Skills

  • Warehouse Safety
  • Loading and unloading
  • Decision-Making
  • Shelving of products
  • Low Voltage Wiring
  • Audio and Video Systems
  • Computer Skills
  • Security Camera Installation

References

Kathy Pospisil, 512-591-4556

Mark Cruz, 512-508-2366

Jacob Sandoval, 737-215-0518

Timeline

Parts Puller

Don Hewlett Chevrolet Buick
07.2023 - Current

Uber Driver

Uber
03.2023 - 08.2023

Low Voltage Cable Technician

InCharge
12.2021 - 03.2023

Low Voltage Technician

InCharge
08.2021 - 12.2021

Pest Control Technician

HomeTeam Pest Defense
07.2020 - 07.2021

Delivery Driver

Amazon
01.2020 - 07.2020

Call Center Representative

All Web Leads
09.2019 - 12.2019

WaitStaff

Wesleyan Homes
06.2015 - 09.2019

High School Diploma -

Georgetown High School
Steve Cruz