Steve Dickens
Brunswick,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Direct customer communication a plus.
Overview
20
20
years of professional experience
Work History
Auto Damage Adjuster/Technician
Allstate Insurance Co
Virginia Beach. VA And Northeast OH
12.2004 - 08.2024
- Evaluated auto damage claims to determine repairability.
- Collaborated with repair facilities to assess vehicle damages and estimate repair costs.
- Provided exceptional customer service by clearly communicating repair processes and resolving inquiries.
- Coordinated with local body shops during the duration of the repair/restoration process.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Handled all phases of total loss settlement once liability was determined.
Education
High School Diploma -
Parma High School
Parma. OH06-1980
Skills
Organized, customer focused, dependable, personable, unphased by hard work
Timeline
Auto Damage Adjuster/Technician
Allstate Insurance Co
12.2004 - 08.2024
High School Diploma -
Parma High School