Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Gatins

North Royalton,OH

Summary

Dependable sales leader skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.

Overview

19
19
years of professional experience

Work History

President's Club Solution Consultant

Rocket Mortgage
10.2013 - 03.2023
  • Coordinated support responses to client issues, verifying closure of concerns and correction of deficiencies.
  • Recommended and sold specific mortgage terms and products to customers based on unique financial requirements of each, while complying with lender's underwriting guidelines.
  • Supervised loan personnel and motivated to maintain client service and performance standards.
  • Worked with underwriters to fix application problems and resolve issues.

President's Club Mortgage Banker

Rocket Mortgage
04.2007 - 10.2013
  • Negotiated loan terms and conditions with clients to maximize profitability.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Processed loan applications and monitored progress from start to finish.
  • Explained very technical financial information to applicants in easy to understand language.

News Anchor/Reporter

ClearChannel Radio (WTAM 1100)
12.2003 - 03.2007
  • Collaborated with reporters and management to develop newscasts, promotions and teases.
  • Edited, proofread and fact-checked content for accuracy.
  • Attended press conferences and other media events to gather relevant information and quotes for stories.
  • Presented developments in stories in live broadcasts and recordings.
  • Reported from field locations and wrote stories under tight deadlines.

Education

Bachelor of Arts - Sport Communication

Ashland University
Ashland, OH
05.2003

Skills

  • Production Leadership
  • Financial Service Solutions
  • Active Listening and Learning
  • Underwriting Support
  • Financial Information Review
  • Analytical and Critical Thinking
  • Federal Lending Guidelines
  • Loan Application Management
  • Creative Solutions

Timeline

President's Club Solution Consultant

Rocket Mortgage
10.2013 - 03.2023

President's Club Mortgage Banker

Rocket Mortgage
04.2007 - 10.2013

News Anchor/Reporter

ClearChannel Radio (WTAM 1100)
12.2003 - 03.2007

Bachelor of Arts - Sport Communication

Ashland University

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Steve Gatins