Genie Giles

• Adhered to professional house cleaning checklist.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Restocked towels and amenities in bathrooms, bedrooms.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Changed bed linens and collected soiled linens for cleaning.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

Customer Service

Merchandising

Cash Handling

Delegating tasks to volunteers

Data input

Inventory control

• Performed counting and inspection of products during sewing process.
• Sewed or assembled fabric or hardware.
• Implemented quality control measures to ensure consistent and flawless end-products for customers.
• Streamlined order processing procedures, enabling faster turnaround times for customer orders while maintaining quality standards.
• Oversaw maintenance of embroidery machines, scheduling regular check-ups and repairs to avoid downtime and increase machine longevity.
• Met or exceeded monthly productivity goals and contributed significantly to department goals.
• Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased client satisfaction rates.
• Scrutinized production output and identified areas for improvement.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.