Summary
Overview
Work History
Skills
Timeline
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Steve Gillespie

Clifton,IL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Owner

SCS Tools
08.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Service Technician

Beaupre Towing
10.2014 - 08.2017
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Adjusted soil levels and grade land for construction projects.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Operated heavy machinery.
  • Managed facility renovation projects to improve overall aesthetic appeal and functionality.
  • Managed minor renovation projects from inception to completion, ensuring minimal disruption to daily operations.
  • Assisted in the timely completion of renovation projects by skillfully executing demolition tasks without causing unnecessary damage to surrounding structures.

Repair Technician

FleetPride
02.2012 - 10.2014
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Read and used wiring diagrams to diagnose and repair equipment.
  • Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Power tool operation
  • Equipment operation
  • Electrical panel upgrades
  • Voltmeter use
  • Residential construction
  • Sub-panel installation
  • Mechanical aptitude
  • Diagnostic testing

Timeline

Owner

SCS Tools
08.2017 - Current

Service Technician

Beaupre Towing
10.2014 - 08.2017

Repair Technician

FleetPride
02.2012 - 10.2014

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