Steve Gonzales
Summary
Numerous experience in kitchen and back of the house work and managing employees. Experience in preparation assignment and scheduling. Got multiple experience in other fields and situations.
Overview
32
32
years of professional experience
Work History
Kitchen Manager
Rolling Plains Regional Jail & Detention Center
Haskell, Texas
09.2021 - 03.2022
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to Inmates
- Maximized quality assurance by completing frequent line checks.
Kiln Operator
Triangle Brick
Wadesboro, NC
06.2016 - 04.2020
- Leveraged measuring equipment to obtain proper weights.
- Performed inspections throughout processes to meet quality standards.
- Checked temperature control to maintain proper conditions.
- Observed, maintained and addressed issues to prevent and reduce waste.
- Maintained work area and equipment to comply with company and sanitary standards.
- Kept operations in compliance with company targets, safety requirements and legal statutes.
- Operated equipment such as lift trucks, bobcats and cranes to transport materials and products.
- Monitored flow, temperature and belt speed to keep smooth production.
- Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets.
- Documented daily activities efficiently and accurately with accurate company logs.
- Carefully reviewed daily work orders to maintain accuracy, reduce material waste and increase overall productivity.
- Scheduled and performed informal inspections to identify safety and operational concerns.
- Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.
Cook
The Old Store
Lilesville, NC
02.2013 - 06.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Ordered and received products and supplies to stock kitchen areas.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
Correctional Officer
Lanesboro Correctional Institute
Polkton, NC
02.2010 - 01.2014
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
Merchandiser
Coca Cola Enterprises
Abilene, TX
10.2009 - 01.2010
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
- Answered customer questions regarding store merchandise, department information and pricing.
- Established strong vendor relationships to maintain and support business.
- Assembled quarter and full-size point of purchase promotional displays.
Merchandiser
Sharp Iron LLC
Wichita Falls, TX
06.2007 - 06.2009
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product on floor.
- Verified products appeared at correct locations in proper quantities.
- Worked with managers and Supervisor's when product was finished.
- Anticipated finished product from welders to Supervisors.
- Build kits from material's from machine shop for welders with accurate parts and tools.
- Move finished products from welding shop to paint shop with Forklifts.
Kitchen Manager
Oyster Bar & Grill
Wichita Falls, TX
05.1997 - 04.2007
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Managed restaurant marketing, sales building and community involvement.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Purchased food and cultivated strong vendor relationships.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
- Helped general management develop prices based on inventory costs and portion sizes.
- Developed unique events and special promotions to drive sales.
- Increased kitchen efficiency [Number]% by streamlining processes, reducing waste and mentoring team members on proper procedures.
- Enhanced business productivity by training [Number] team members and [Number] servers on best practices and protocols.
- Enhanced sales by promoting [Type] products and assisting with creative menu selections.
Cook
Chalk Hill Grill
Archer City, TX
09.1993 - 01.1997
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
Shipping and Receiving Clerk
Ryle Mfg.
Wichita Falls, TX
06.1988 - 07.1992
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Sorted and delivered materials to different work areas and staff.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted research to address shipping errors and packaging mistakes.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Education
High School Diploma -
Rider High School
Wichita Falls, TX06.1988
Skills
- Recruitment and Hiring
- Menu Pricing and Writing
- Problem Solving
- Monitoring Food Preparation
- Back of House Management
- Employee Performance Evaluations
- Supply Ordering and Management
- Service Delivery Management
- Training and Onboarding
- Quality Assurance
- Delegating Assignments and Tasks
- Inventory Management
- Health Code Compliance
- Anticipating Problems
- Managing Deliveries
- Relationship Building
- Performance Improvement
- Portion Control
- Scheduling Staff
- Work Planning and Prioritizing
- Developing Special Dishes and Recipes
- Conflict Resolution
Timeline
Kitchen Manager
Rolling Plains Regional Jail & Detention Center
09.2021 - 03.2022
Kiln Operator
Triangle Brick
06.2016 - 04.2020
Cook
The Old Store
02.2013 - 06.2017
Correctional Officer
Lanesboro Correctional Institute
02.2010 - 01.2014
Merchandiser
Coca Cola Enterprises
10.2009 - 01.2010
Merchandiser
Sharp Iron LLC
06.2007 - 06.2009
Kitchen Manager
Oyster Bar & Grill
05.1997 - 04.2007
Cook
Chalk Hill Grill
09.1993 - 01.1997
Shipping and Receiving Clerk
Ryle Mfg.
06.1988 - 07.1992
High School Diploma -
Rider High School