Steve Gonzalez
Las Vegas
Summary
Proactive professional with extensive experience in fulfillment and security roles. Known for strong teamwork and issue resolution skills, contributing to high service standards and a safe working environment.
Overview
16
16
years of professional experience
Work History
Fulfillment Associate
Amazon
Las Vegas, NV
12.2020 - Current
- Streamlined order processing to enhance fulfillment efficiency and accuracy.
- Trained and mentored new associates on operational procedures and safety protocols.
- Implemented process improvements that reduced order handling time by optimizing workflows.
- Conducted quality checks on outgoing shipments to maintain high service standards.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Security Officer
Golden Nugget Hotel & Casino
Las Vegas, NV
10.2018 - 05.2020
- Monitored premises to ensure safety and adherence to policies.
- Responded promptly to incidents, maintaining calm and securing the area.
- Conducted regular patrols, identifying potential security risks and vulnerabilities.
- Coordinated with local law enforcement during emergency situations for effective resolution.
- Developed incident reports detailing occurrences for management review and follow-up actions.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
The Suites Apartments
Las Vegas, NV
03.2016 - 10.2018
- Developed and maintained accurate incident reports for management review and analysis.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
Administrative Specialist
United States Marine Corps
Las Vegas, NV
06.2010 - 06.2016
- Trained and mentored junior staff on office procedures and best practices.
- Conducted quality control checks to maintain accuracy in documentation and reporting.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Improved unit cohesion and readiness by conducting regular physical training sessions.
Education
High School Diploma -
Arbor View High School
Las Vegas, NVSkills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Customer service
- Issue resolution
- Friendly and courteous
- Detail-oriented
Timeline
Fulfillment Associate
Amazon
12.2020 - Current
Security Officer
Golden Nugget Hotel & Casino
10.2018 - 05.2020
Security Officer
The Suites Apartments
03.2016 - 10.2018
Administrative Specialist
United States Marine Corps
06.2010 - 06.2016
High School Diploma -
Arbor View High School