Steve Greenspan
Vernon Hills,IL
Summary
Lead and inspire the Ace Pickleball Club Team (Des Plaines) to provide the best-in-class experience for our pickleball community. Collaborative leaders partner with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Manager / Coaching Professional
Glenbrook Paddle Club
11.2023 - Current
- Proven track record for building rapport with members and staff to help build community
- Strong organizational and time management abilities, capable of managing multiple programs and events simultaneously
- Exceptional problem-solving skills, with the ability to quickly adapt to changing circumstances and resolve issues
- Responsible for scheduling and management of the club programs
- Drive re-occurring revenue through club memberships, club programs, leagues, and private lessons
- Completed over 420 private lessons since November of 2023
- Conduct weekly clinics to help with improving pickleball IQ and court strategy
- Heavily involved in the Junior Pickleball program and the build-out of growing this demographic
- Support the staff of coaches and admins on the importance of correct records of attendance for billing purposes
- Host fundraisers and other special events to support our local and surrounding communities.
Pickleball Coordinator / Pickleball Coach
LIFETIME Fitness
01.2023 - 11.2023
- Develop and implement pickleball programs, including lessons, clinics, leagues, and tournaments, catering to players of all ages and skill levels
- Coordinate scheduling and registration for pickleball activities, ensuring efficient use of court space and maximum participation
- Provide high-quality instruction and coaching to individuals and groups, focusing on skill development, strategy, and overall fitness
- Organize and oversee pickleball events, including social mixers, charity fundraisers, and interclub competitions
- Conduct regular evaluations to measure progress and program effectiveness
- Act as a liaison between management, staff, and members, addressing any concerns or issues related to the pickleball program
- Provided constructive feedback and encouragement to help players achieve their goals and improve their overall game
- Kept a safe and inclusive environment, promoting sportsmanship and fair play among players.
Senior Business Development Manager
Videojet Technologies Inc.
08.2018 - 12.2022
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Business Performance Advisor
Insperity
09.2014 - 08.2018
- Conducted thorough market research to drive targeted sales strategies and achieve revenue goals.
- Enhanced client satisfaction through the analysis of key performance indicators and subsequent process improvements.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Developed strong relationships with clients, leading to long-term partnerships and increased revenue.
- Evaluated competitor offerings to develop unique value propositions that distinguished our products/services from others in the market space.
- Championed the use of advanced analytics tools to gain deeper insights into business performance, leading to more informed decision-making and improved results.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Delivered comprehensive performance reports, enabling informed decision-making for improved results.
- Managed high-stakes negotiations with external partners, securing favorable terms that supported company objectives while maintaining strong working relationships.
Corporate Trainer / Business Development Manger
Staples Business Advantage
11.2005 - 09.2014
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Provided coaching and mentoring to employees.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Facilitated virtual, in-person and blended learning sessions.
- Led cross-functional training initiatives, bridging knowledge gaps across departments.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Built and maintained professional relationships with vendors and suppliers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Fostered culture of innovation, encouraging team members to propose new ideas for products and services.
- Drove revenue growth by identifying and securing new business opportunities in untapped markets.
- Built relationships with customers and community to establish long-term business growth.
Education
Associate of Arts -
College of Lake County
Grayslake, ILSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
References
Available upon request
Skillscertifications
Professional Pickleball Registry (PPR)
Certification
Professional Pickleball Registry - Certified Coach
Accomplishments
Collegiate Baseball Player
Timeline
Manager / Coaching Professional
Glenbrook Paddle Club
11.2023 - Current
Pickleball Coordinator / Pickleball Coach
LIFETIME Fitness
01.2023 - 11.2023
Senior Business Development Manager
Videojet Technologies Inc.
08.2018 - 12.2022
Business Performance Advisor
Insperity
09.2014 - 08.2018
Corporate Trainer / Business Development Manger
Staples Business Advantage
11.2005 - 09.2014
Associate of Arts -
College of Lake County
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