Summary
Overview
Work History
Education
Skills
Timeline
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Steve Hall

Aurora,IL

Summary

I'm an enthusiastic yet professional business person who has excelled quickly in the banking industry. So far, I have accomplished a proven track record of a top performing Relationship Banker within my current role, along with certified Grade A Customer Service prior to that. I have been successful at applying the perfect mix of sales, product knowledge, and communication skills in order to bring new business to our bank, while harvesting the relationships that already exist. Now that I am confidently successful within a large bank of North America, I am inclined to allow myself to grow further within a newer and improved role.

Overview

8
8
years of professional experience

Work History

RELATIONSHIP BANKER, CONSUMER CARDS

BMO
03.2023 - Current
  • New Accounts Sales Team, Remote
  • Highest Producing Banker within our Sales team
  • Responsible for clients throughout all of North America
  • Open US + Canada Cross Border Accounts
  • 15-25 Incoming mostly sales related calls per day, while delivering above standard call quality and call metrics
  • Inform, advise, and opening new Personal accounts
  • Exceeded monthly/quarterly quotas by 110%-300%
  • Provide A+ Customer Service
  • Small Business and Consumer Credit Card Servicing

Marketing Manager

Hall Marketing
03.2021 - 03.2023
  • Created + Tracked mailing supplies as well as direct-mail mailers
  • Obtained weekly mailing databases
  • Distributed marketing supplies to employees
  • Consulted with relevant attorneys & deliver marketing supplies

Sales Associate

Al Piemonte Buick & GMC
08.2019 - 04.2021
  • Sold brand new Buick & GMC via General Motors
  • Averaged 20+ unit sales per month
  • Submitted credit applications and negotiated loan terms with lenders, thus arranging financing for customers
  • Specialized in out of state transactions and coordinated out of state deliveries
  • Sold the most 2020 Yukons’ in IL during 2020 Yukon launch
  • Maintained above 90% OnStar satisfaction rating

Automotive Service Writer

Hawk CDJR Service Dept
05.2019 - 08.2019
  • Checked in service vehicles for repair and maintenance
  • Offered service repair work and recommended certain maintenance items
  • Maintained 90% or higher Customer Satisfaction Index Score

Sales Associate

Napleton’s Valley Hyundai
02.2018 - 12.2018
  • Sold New Hyundais’ and pre-owned vehicles
  • Maintained above 90% customer satisfaction index score for Hyundai brand
  • Delivered and sold 15-25 new & pre-owned units per month (Top Sales Person)
  • Offered extended vehicle service contracts

Finance Manager

Grossinger Hyundai
05.2017 - 02.2018
  • Lead Finance and Insurance role at a Hyundai franchise location, finalizing automobile transactions
  • Responsible for obtaining funding on 60+ deals per month via our lenders
  • Sold Finance & Insurance products

>GAP Insurance

>Extended Vehicle Service Contracts

>5in1 cosmetics contracts

>Lease-end inspection protection

  • Arranged financing for customers
  • Worked closely with prime and subprime lenders
  • Packaged contracts, processed paperwork, License & Title

Education

Certificate - Information Technology

Coursera, Google
Online, California

Degree in Progress - Computer Information Technology

College of Dupage
Glen Ellyn, Illinois

High School Diploma -

Neuqua Valley High School
Naperville, IL
05.2009

Skills

  • Consumer Banking
  • Business Banking
  • Auto Loans
  • Advanced Communicator
  • Detail Oriented
  • High Level Multi Tasker
  • Proficient in Mathematics
  • Extremely Organized
  • Sales Expert
  • Windows and macOS Power User
  • Bi-lingual (Spanish English)
  • Effective Troubleshooter

Timeline

RELATIONSHIP BANKER, CONSUMER CARDS

BMO
03.2023 - Current

Marketing Manager

Hall Marketing
03.2021 - 03.2023

Sales Associate

Al Piemonte Buick & GMC
08.2019 - 04.2021

Automotive Service Writer

Hawk CDJR Service Dept
05.2019 - 08.2019

Sales Associate

Napleton’s Valley Hyundai
02.2018 - 12.2018

Finance Manager

Grossinger Hyundai
05.2017 - 02.2018

Certificate - Information Technology

Coursera, Google

Degree in Progress - Computer Information Technology

College of Dupage

High School Diploma -

Neuqua Valley High School
Steve Hall