Steve Hickman
Spring Hill,Ks
Summary
Hard-working professional with proven management, teamwork, and problem-solving skills. Aiming to leverage my abilities to successfully fill the Category Sales Manager role at Associated Wholesale Grocers. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals.
Overview
30
30
years of professional experience
Work History
Sales Specialist/Sales Supervisor
Associated Wholesale Grocers Inc.
Kansas City, KS
07.2022 - Current
- Developed and maintained strong relationships with retail clients to enhance customer loyalty.
- Analyzed sales data to identify trends, optimizing product placement and inventory management.
- Collaborated with merchandising team to create promotional displays that increased product visibility.
- Trained and mentored junior sales staff on effective sales techniques and customer engagement strategies.
Sales Merchandiser II
Value Merchandisers
Kansas City, KS
05.2019 - 07.2022
- Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
- Visit establishments to evaluate needs or to promote product or service sales.
- Complete expense reports, sales reports, or other paperwork.
- Answer customers' questions about products, prices, availability, or credit terms.
Director of Specialty Foods
Queen Enterprises
Paola, KS
01.2013 - 05.2019
- Inventory stock and reorder when inventory drops to a specified level.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Formulate pricing policies for merchandise, according to profitability requirements.
Store Director
Queen/Morris Ventures
Paola, KS
03.2005 - 12.2012
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Assistant Manager
Queen/Morris Ventures
Paola, KS
11.1996 - 03.2005
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Education
Bachelor of Science - Recreation Management
University of Kansas
Lawrence, KS05.1993
Timeline
Sales Specialist/Sales Supervisor
Associated Wholesale Grocers Inc.
07.2022 - Current
Sales Merchandiser II
Value Merchandisers
05.2019 - 07.2022
Director of Specialty Foods
Queen Enterprises
01.2013 - 05.2019
Store Director
Queen/Morris Ventures
03.2005 - 12.2012
Assistant Manager
Queen/Morris Ventures
11.1996 - 03.2005
Bachelor of Science - Recreation Management
University of Kansas