Steve Hunter
Home Delivery Link
Atlanta,GA
8
years of professional experience
Results-driven Operations Supervisor with expertise in performance monitoring, task delegation, and customer relations. Proven ability to enhance logistics operations and resolve issues effectively, leading teams towards improved efficiency and customer satisfaction.
Work History
Operations Supervisor
9 Months- Supervise daily 3PL home delivery operations supporting Ashley Furniture.
- Lead and develop a team of 2 direct reports, providing training, guidance, and performance support.
- Coordinate daily operations to ensure all delivery trucks depart by 7:00 a.m.
- Monitor delivery exceptions and resolve operational and customer service issues.
- Ensure accurate documentation and required delivery photos for claims processing.
- Support customer service by addressing delivery concerns and coordinating timely resolutions.
- Train employees on operational procedures, customer service standards, and company expectations.
- Collaborate with drivers, delivery teams, and internal partners to maintain efficient daily operations.
HR Recruiter
2 Years 1 Month- Posted job requisitions and sourced qualified candidates through internal recruiting systems.
- Screened candidates and contacted qualified applicants to coordinate interviews.
- Scheduled candidate interviews with hiring managers and supported the selection process.
- Completed required employment documentation and coordinated Day 1 onboarding.
- Provided new hires with training information and onboarding instructions.
- Partnered with hiring managers to support staffing needs across U.S. logistics operations.
Paint Department Supervisor
2 Years 7 Months- Supervised daily operations of paint department, ensuring compliance with safety standards and store policies.
- Trained and mentored staff on product knowledge, customer service techniques, and inventory management.
- Implemented process improvements to enhance efficiency in paint mixing and color matching procedures.
- Coordinated stock levels and replenishment schedules to optimize product availability for customers.
- Managed merchandising displays to effectively showcase paint products and promotions for increased sales opportunities.
- Provided ongoing training to staff members, increasing overall team productivity and knowledge base.
Scheduling Coordinator
1 Year 9 Months- Coordinated daily operations for the Shop Mod program, supporting customer service and fleet maintenance activities.
- Scheduled and tracked preventive maintenance for shop vehicles.
- Monitored daily vehicle status and communicated updates to customers and internal teams.
- Coordinated responses to vehicle breakdowns and maintenance issues.
- Maintained accurate service schedules and operational records.
- Communicated with maintenance teams, customers, and other stakeholders to keep vehicle operations on schedule.
Education
Bachelor of Science - Marketing
Skills
Operations management
Performance monitoring
Task delegation
Staff supervision
Warehouse operations
Customer relations
Customer relationship development
Compliance management
Logistics coordination
Timeline
Operations Supervisor
Home Delivery Link
11.2025 - CurrentRead More
HR Recruiter
US Logistics
05.2023 - 06.2025Read More
Paint Department Supervisor
Lowes Home Improvment
10.2020 - 05.2023Read More
Scheduling Coordinator
Ryder Truck Rental
12.2018 - 09.2020Read More
University of Louisiana
Bachelor of Science from Marketing
Read More