Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Steve Ivlev

Palmdale,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
2
2
Certification

Work History

Lead Monitor

Volunteers of America Los Angeles
08.2024 - Current

Overseeing monitors. Assigning work locations to monitors.

Provide solutions to difficult situations.

Delivering exceptional customer service

Maintain all up date reports.

conduct wellness checks.

Deescalating aggressive situations

Encourage other monitors giving positive feedback.

Monitor

VOALA
01.2021 - 07.2024
  • Reported any suspicious activity or malfunctioning equipment to supervisors.
  • Monitored shower trailer
  • Monitor dining hall while food is being served
  • Conduct patrols throughout the facility
  • Answer phone calls and relay phone calls to appropriate staff.
  • Clean, disinfect, and mop floor.
  • Escort people off the property.
  • Search and sign in participants in.
  • Contact sheriffs and fire department for violent and medical emergencies.
  • Monitor the safe parking program.
  • Deescalate aggressive situations. Between clients

Security Guard

Intercon Security
04.2018 - 08.2019
  • Conducted daily security patrols of assigned areas.
  • Responded to alarms, emergencies, and disturbances.
  • Provided customer service assistance to staff and visitors in a professional manner.

Security Guard

American Security Force
12.2016 - 06.2017
  • Conducted daily security patrols of assigned areas.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Secured personnel and premises by inspecting buildings and patrolling property.

Education

Certificate - Biblical Foundation

Life Pacific University
San Dimas, CA
09-2023

GED -

El Rancho Adult Education
05-2016

Certificate - Information Technology Support

Calbright College
Sacramento, CA
11.2025 - Current

Skills

  • Evacuation Procedures
  • Emergency Response
  • Incident Reporting
  • Discipline
  • Professionalism
  • Effective Communication
  • Familiarity with IT concepts
  • Understanding of the troubleshooting methodology
  • Understanding of IT Infrastructure
  • Understanding Safety and Security in IT

Certification

  • COMPTIA ITF+ Certification
  • COMPTIA A+ certification (In Progress)
  • CPR & AED. First Aid

Timeline

Certificate - Information Technology Support

Calbright College
11.2025 - Current

Lead Monitor

Volunteers of America Los Angeles
08.2024 - Current

Monitor

VOALA
01.2021 - 07.2024

Security Guard

Intercon Security
04.2018 - 08.2019

Security Guard

American Security Force
12.2016 - 06.2017

GED -

El Rancho Adult Education

Certificate - Biblical Foundation

Life Pacific University
Steve Ivlev